Lean Services Manager, Advanced Facilities Group

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

JE Dunn’s Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. As part of the Advanced Facilities team, you'll work on some of the most advanced construction projects across the country, growing your career alongside our diverse team of industry professionals.

Role Summary

The Lean Services Manager will provide leadership and oversight to our Process Improvement and Knowledge Management initiatives and/or manage Lean processes and resources at a regional level. This position will be responsible for co-developing the national Lean strategy, establishing Lean practices and ensuring Lean training and coaching delivery. All activities will be performed in support of the strategy, vision and values of JE Dunn.

Key Role Responsibilities - Core

LEAN SPECIALIST FAMILY - CORE

• Trains internal staff on Lean tools. Helps develop and maintain Lean transformation processes and programs.

• Coaches and supports project teams and/or internal customers with implementation of the basic Lean tools such as Last Planner System, Kanban, meeting facilitation and continuous improvement programs.
• May lead and train PMs and Superintendents to run effective Pull Planning sessions, weekly Planning sessions and Daily Stand-up sessions through a lead/co-facilitate/coach model.
• Actively participates in the development and maintenance of the organization’s ongoing Lean journey.
• Challenges project team members and employees to identify, remove and resolve constraints that prevent the team from fulfilling commitments.
• Maintains level of standards of lean tools used among project teams or within the organization.
• Trains and supports the office and/or region with basic lean tools including but not limited to, Value Stream Mapping, A3’s, 5S, Visual Management, Kanban and Kaizen.
• Trains and coaches employees and team members to understand the Work Flow Commitment Loop (reliable promising).
• Assumes responsibility for bringing all components of the Last Planner System together to function as a system. Trains and coaches the team in LPS practices.
• Utilizes current training materials and customizes to specific assigned customer.
• Looks for opportunities to improve current training materials.
• Serves as an ongoing resource for assigned projects and employees to help identify opportunities for improvement.

Key Role Responsibilities - Additional Core

 LEAN SERVICES MANAGER

In addition, this position will be responsible for the following (LSM):

 

• Works with and supports National departments to bring Lean into all aspects of work.
• Trains and coaches on process improvement, A3s and other Lean tools.
• Coaches those in leadership on Lean.
• Assumes responsibility for training and development plans for Lean Specialists.
• Serves as a thought partner with National Director of Lean for overall Lean Strategy Deployment.

• Develops marketing messages that support a national Lean strategy.
• Manages Lean Specialists.
• Trains and coaches employees and team members to understand the Work Flow Commitment Loop (reliable promising).
• Trains internal staff on Lean tools and helps develop and maintain Lean transformation processes and programs.
• Actively participates in the development and maintenance of the organization’s ongoing Lean journey.
• Responsible for owning the training materials including developing, improving, maintaining and finding new materials.

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Advanced).
• Proficiency in MS Office (Intermediate).
• Ability to facilitate meetings and build consensus.
• Ability to conduct effective presentations (Intermediate).
• Ability to provide performance management feedback and complete evaluations.
• Ability to manage a team.
• Ability to coach (Intermediate).
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