Clinical Research Coordinator

Department Overview:

The UCSF Helen Diller Family Comprehensive Cancer Center (HDFCCC) is one of only two cancer centers in the Bay Area to receive the prestigious designation of “comprehensive” from the National Cancer Institute (NCI).
The HDFCCC integrates the work of researchers and clinicians dedicated to four fundamental pursuits: laboratory research into the causes of cancer progression; clinical research to translate new knowledge into viable treatments; compassionate, state-of-the-art patient care; and population research that can lead to improvements in prevention, early detection, and quality-of-life for those living with cancer. The twin pillars of precision medicine and precision population health guide research and treatment at HDFCCC.

Job Summary: 

The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Manager, Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.

Incumbent’s duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs and other CRC team members, and assist Research Personnel Manager and/or PI with oversight of other research staff; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain relevant regulatory documents in partnership with the Regulatory department; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.

% 

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

50

YES

Study Coordination, Implementation, and Data Collection

• Work with the PI, Clinical Research Manager, and research team to identify subjects, develop recruitment and retention strategies, and screen and enroll study subjects;
• Prepare protocols for initiation, which includes working knowledge of federal, state, and local research regulations and guidelines, and cancer center clinical practice methods
• Schedule subjects for study visits; meet with them to administer questionnaires, collect medical history and perform study procedures.
• Maintain rapport and relationships with subjects to ensure effective communication and retention; respond to their diverse needs, schedule follow-up appointments, and become their intermediary; discuss study outcomes with providers to ensure continuity of care.
• Review information with subjects; assess and advocate for patient safety throughout each protocol procedure.
• Oversee subject billing and reimbursements; work to resolve discrepancies and issues in a timely manner.
• Work with study and clinic staff to ensure study procedures are completed. Coordinate, communicate and network with other studies and technicians to ensure scheduling efficiency; communicate with any affiliated groups to ensure patient safety.
• Implement needs assessments and recommendations for enhancements on patient coordination, data collection, data management, protocol adherence and study collaboration.
• Under the supervision of the PI, the study investigators, and the Clinical Research Manager, help educate and provide to the clinical staff specific protocol information on clinical care to treat study patients safely; relay information on the study drug and help provide study information to the clinical staff and to the patients.
• Suggest modifications to the study process to improve efficiencies. 

25

YES

Data management, reporting of results, and quality control

• Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies.
• Collect data during subject visits; enter data from visits,