INTERVIEWING CLERK - 60052659

Requisition No: 846969 

Agency: Children and Families

Working Title: INTERVIEWING CLERK - 60052659

 Pay Plan: Career Service

Position Number: 60052659 

Salary:  $1,298.40 Bi-Weekly 

Posting Closing Date: 02/28/2025 

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                                                                          Career Service Interviewing Clerk Position

 

Location: Lee County - Applicants interested in working in counties/cities other than Lee County, will need to apply for positions advertised for those specific areas on the People First System.

 

This FULL-TIME position is with the Economic Self Sufficiency Program Customer Service Center in Ft. Myers and will be responsible for interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in the Ft. Myers Service Center Lobby. 

 

Some of the duties of the Interviewing Clerk include explanation of eligibility of applicants and recipients for public assistance programs, determining eligibility for expedited food stamp services, entering client data into database based on intake of caller information, maintaining necessary files and records, and completing general clerical duties to include using computer to input data for clients who are applying for public assistance benefits, answering the phone, using photocopy machine, scanner and other office machines. 

 

Your application will be reviewed to determine if you meet the minimum requirements for the position and if so, you will be contacted via email to complete an on-line computer skill and typing assessment.  You must attain a proficient score to be interviewed for the position.

 

This position is Career Service and will be paid $1,298.40 Bi-Weekly and scheduled for full-time hours. 

 

MINIMUM QUALIFICATIONS: 

• A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.  

 

PREFERENCE:

• Bi-lingual and able to speak, read and write in Spanish language.

 

KNOWLEDGE, SKILLS AND ABILITIES: 

• Knowledge and application of the policies, procedures, laws and programs governing the agency.
• Ability to speak clearly and correctly, and to communicate with others to obtain and verify information concerning eligibility.
• Detect and evaluate potential fraudulent situations.
• Analyze and interpret written, numerical, and verbal data from various sources.