Production Operations Manager (On-site, night shift)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We’re looking for a Production Operations Manager (Night shift) for our South Windsor, CT location to lead the operations of multiple production departments. In this role, ensure all production operations are completed to appropriate standards and deadlines. You may have significant responsibilities and accountabilities for managing and administering department budgets, forecasts, policies and procedures. You are responsible for all personnel administration functions within a department(s) and are responsible for promoting an atmosphere that encourages and fosters high team work and strong ethics. This is an on-site role that will be assigned to a physical Broadridge location where work will be performed 100% of the time.

Responsibilities:

• Shift: Sunday - Tuesday, alternating Saturday's 6:00 pm - 6:00 am.
• Coordinate and/or facilitate training and development of staff through coaching, mentoring and training. 
• Conduct associate development, counseling and the disciplinary process.  Assist with associates’ diverse issues. 
• Ensure associates comply with all policies, procedures and safety guidelines. Prepare and conduct written performance appraisals; document and counsel on performance/accountabilities.
• Maintain the capacity to support present and future production volumes including focus on new products, technologies and industry standards, as well as labor requirements. 
• Manage activities, workflow and scheduling of operations staff and/or functions.
• Analyze new processes and opportunities to further streamline the operational process to make the overall operation more efficient and ensure the highest possible level of quality.
• Communicate with external customers and internal departments to ensure the meeting of schedules and the resolution of problems.
• Participate in client meetings and facilitate tours as required.
• Prepare, manage, and are accountable for budgets and goals for one or more departments. Interview candidates and make hiring recommendations/decisions. 
• Make termination recommendations and conduct terminations as necessary. Participate in staff meetings; provide reports to management; research and resolve discrepancies.
• May perform other duties/responsibilities as assigned.

Qualifications:

• Minimal:  High school diploma or equivalent; 3+ years of related experience including supervisory experience
• Optimal:  Post-secondary education; experience in a high-volume manufacturing environment

Skills/Competencies:

• Excellent PC skills. Must possess strong working knowledge of Microsoft Office (Word, Outlook, Power Point and Excel).
• Must have strong analytical skills to be able to effectively consolidate and report critical information to management.
• Strong oral and written communication skills.  Must be able to communicate effectively with staff and management at multiple levels.
• Solid organizational skills. Must be able to effectively multi-task and manage multiple priorities simultaneously.  Must be able to work effectively under tight deadlines and pressure.
• Must be detail-oriented and able to review jobs before they are inserted and after to ensure that they meet quality standards.
• Strong interpersonal skills.  Must be able to work effectively in a team environment and promote teamwork.
• Must be flexible to work various shifts, overtime, including weekends & holidays.
• Must demonstrate the ability to work effectively in a fast paced and demanding operational environment.
• Some travel (trade shows, seminars, equipment manufacturers and other Broadridge facilities) as required.

Compensation & Benefits:

• Salary Range: $70,000 - 85,000, depending on experience. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives.

• Annual Bonus: 6% MBO

• Benefits: Medical, dental, life and vision insurance. 401k w/ match, parental leave, and more. Medical insurance starts immediately upon hire.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site