Application Development Manager

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Application Development Manager will work as part of the Enterprise Solution Delivery team under the direction of the Enterprise Solutions Senior Director of Application Development. This person is responsible for managing a team of application developers to facilitate the technical solution definition for enterprise solutions.  This person will manage the day-to-day performance of subordinate staff to ensure all project and/or department milestones and/or goals are met and achieve overall company objectives.  This person’s goal is to maximize the individual team members’ contribution, in order to drive the overall team forward in accomplishing IT goals.  This will be done by facilitating goal setting quarterly, through frequent one on ones and team meetings, as well as any other medium the manager feels is necessary.
In addition to managing and mentoring the team, this person must collaborate with product owners to understand the business ask and provide resourcing to help them move to a desired future state. The position contributes to on-going process improvements within IT and must influence others internally and externally, including senior division executives, vendors, or regulators.  This person must be effective at building and growing highly effective teams and owning/adapting processes for application development, release management, and testing.  This person must have the ability to change and adapt in a fast-paced environment, as well as create and augment processes to maximize team effectiveness.
As part of the Enterprise Solution Delivery organization, this role must clearly articulate and understand business processes, goals, values, strategic roadmaps, IT capabilities, technical terms, and relative priorities.  This knowledge is crucial to link corporate objectives, stakeholder vision, and delivery team deliverables.
This position requires strong analytical, problem-solving, leadership, and organizational skills, while maintaining a sense of urgency to meet individual and team deadlines and goals. This person must demonstrate leadership capabilities among peers and direct reports and can think from a strategic perspective. Excellent oral and written communication skills are needed for effective collaboration with others, both internal and external to the organization, to achieve desired results. This person should show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.
This role uniquely oversees the generation of both internal and external documents for printing and retention. It requires a strong technical mindset around software and hardware related to document generation and enrichment. This individual will work closely with leadership to establish a long-term vision for the team as well as plan for and execute technical debt reduction and streamlined processes.

Job Functions

• Build and augment team and process to maximize team effectiveness.
• Recognizes, acquires, and retains the highest quality technical staff at appropriate levels to support customer objectives. 
• Understand how to implement the company’s initiatives at a team and individual level.
• Work closely with each individual team member to develop goals that foster personal, technical, and growth development.
• Develop, implement and/or refine team metrics to continuously improve and move forward the team.
• Monitor performance, conduct performance reviews and develop/maintain development plans for each employee.
• Collaborates with Planning to mature Agile in an ITIL based service organization to increase the frequency, predictability, and quality of services delivered to our customers.
• Promote IT and Agile best practices within the department to ensure alignment with IT and Agile standards.
• Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others. 
• Escalate critical issues, translate them into actionable remediation plans, and oversee through to resolution.
• Successfully navigate and mitigate conflict through frequent and transparent communication.
• Ability to understand and communicate complex technical processes quickly.
• Develops or supports the annual budgeting process. Monitors expenses and provides budget management and cost control for assigned area of responsibility.  
• Leads and champio