Manager, Quality Assurance Shared Services

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.
The Opportunity That Awaits You:   Do you want to be part of an innovative, cutting-edge technology, robotics company that is changing how BPH is treated?   Are you looking to be part of an enthusiastic, driven, passionate and challenging team, who continuously learn from one another?  Are you a leader who wants to make a difference, improve processes, and inspire others to achieve challenging goals and objectives? Are you detailed‐oriented? At PROCEPT BioRobotics you will have an opportunity to contribute and greatly support our continuous improvement philosophy by being part of our Quality team.This position will lead improvement projects across the shared services QA organization that require coordination with cross functional stakeholders. The incumbent in this role would lead and support Supplier quality, Failure analysis, Receiving inspection and other assigned Shared services projects. Through cross-functional collaboration, data-driven decision-making, and proactive quality leadership, the candidate will play a vital role in shaping the future of quality excellence at Procept

What Your Day-To-Day Will Involve:

• In collaboration with QA Shared Services Management leadership:
•Lead collaboration with Quality Engineering Shared Services teams by developing and executing strategies and projects for Supplier Quality, Failure Analysis, Receiving Inspection, and Department Strategic Initiative Projects, ensuring excellence in robotic-related single-use devices, consumables, accessories, and capital equipment.•Drive improvement efforts for key quality processes, including Corrective and Preventive Actions (CAPA), Supplier Corrective Action Requests (SCAR), and Non-Conformance Management (NCMR).•Utilize data-driven decision-making to monitor performance metrics, identify risks, and implement effective solutions.•Establish and scale quality support processes for on-market products by leading teams that troubleshoot and resolve quality issues.•Develop strategies to enhance supplier capabilities and ensure adherence to company policies and regulatory requirements. Oversee periodic supplier audits and ensure timely communication of identified issues.•Collaborate with cross functional teams to conduct thorough product and process failure investigations through NCMRs, CAPAs, and SCARs, identifying root causes and implementing effective preventive actions.•Lead and manage strategic RAQA department projects. Develop long-term roadmaps in collaboration with the RAQA leadership team, aligning business and technology strategies to foster continuous improvement and innovation.•Lead shared services validation efforts to ensure compliance, product quality, and business continuity across various manufacturing and processing environments.•Manage incoming inquiries from healthcare professionals (HCPs) and provide technical support across various topics, ensuring compliance and offering guidance on relevant processes and applications.•Communicate updates and project status to senior management and internal stakeholders in a timely manner.•Maintain trained status and comply with all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.•Understand and adhere to PROCEPT BioRobotics Quality & EHS policies.•Travel up to 10%, including domestic and international destinations, with potential trips lasting over a week.
• This role requires a proactive, data-driven, and innovation-focused quality leader who can drive strategic quality initiatives, regulatory compliance, and continuous improvement in a fast-evolving medical device landscape.


• PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   ‐ The employee may occasionally lift and/or move up to up to 50 pounds.


• WORK ENVIRONMENT ‐ The employee will be exposed to engineering labs, a machine shop, and manufacturing clean rooms. The environment subject to moderate noise from machinery (i.e. machine shop equipment, the PROCEPT Aquabla