Human Resources Generalist II - Employee Relations

Human Resources Generalist II - Employee Relations

We are searching for a HR Generalist to support our team with a variety of Human Resources functions, including an emphasis on employee relations. If you have a solid knowledge of Human Resources business processes and functions, experience managing and resolving complex employee relations issues, including conducting internal investigations, and good organizational, analytical, and time-management skills, then we are looking for you to be a key contributor to our Human Resources team.

We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. Our group is hard-working, diligent, and customer focused, with key contributors across the country - from the West to the East Coast. We rely on technology to bring our work groups together; flexibility and adaptability are competencies we appreciate!

*This will be a hybrid position, but could be fully remote, depending on location.

Requirements:

• A bachelor’s degree, or equivalent combination of education and experience.

• Significant HR Generalist experience, with an emphasis in employee relations.

• Proven experience handling complex workplace complaints and conflict resolution; experience providing guidance to managers on performance management, company policies, and procedures.

• Must have independent decision making and critical thinking skills; able to make good judgment calls and be a strong problem solver.

• HRIS system knowledge; Workday experience preferred.

• Experience with Microsoft Outlook, Teams, Word, Excel, and PowerPoint.

• Proven expertise managing multiple projects concurrently, with various teams and functional groups.

• Thorough understanding of dispute resolution techniques.

• Ability to analyze and develop solutions to complex problems related to employees, processes, systems and organizations.

• Experience responding to inquiries regarding confidential and sensitive information, which require tact and discretion in handling.

• Thorough understanding of Human Resources best practices, processes and procedures.

• Knowledge of FMLA, ADA, and workers' compensation regulations.

• Experience in leave management and workers compensation preferred.

• Knowledge of Federal and State Regulations related to employment practices.

• High level of attention to detail with the ability to multi-task and adjust priorities, as needed.

• Strong communication skills both verbally and in writing, across various audiences.

• Ability to provide exceptional customer service.

• A demonstrated record of taking initiative, effectively resolving employee relations issues, and building relationships.

• Bilingual in Spanish, a plus.

Responsibilities:

• Assisting and advising managers regarding employee relations issues; conducting thorough investigations; recommending termination when warranted.

• Providing advice and assistance to managers and associates in matters relating to conduct, performance, attendance, and conflict resolution. Reviewing and approving corrective and disciplinary action requests.

• Consulting with and helping to educate all associates on company policies and procedures, assisting with related inquiries.

• Reviewing and advising on various HR related actions such as transfer and promotion requests, background checks, etc.

• Administering and managing leave programs, including FMLA, ADA, and personal leaves.

• Ensuring compliance with federal, state, and local laws and regulations, including FMLA, ADA, and other applicable leave legislation.

• Managing workers' compensation claims from the point of injury reporting through case closure, ensuring timely, efficient, and compassionate handling of each claim.

• Working closely with associates, healthcare providers, and insurers to manage claims and facilitate a smooth return-to-work process.

• Monitoring open cases to assess injury status, return-to-work options, and accommodations, to ensure compliance with ADA and other regulatory requirements.

• Conducting exit interviews as well as review and analysis of new hire surveys and exit interviews. Reporting data regularly to include trends and strategic recommendations.

• Reviewing and responding to online reputational management surveys via Glassdoor and Indeed.

• Conducting periodic HR related audits.

• Managing Fairfield’s associate recognition and tenure programs.

• Analyzing job descrip