Director Facilities

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Director Facilities ensures the optimal utilization of the organization's facilities for Empower’s headquarter office. Serving in a leadership role for the building operations, this position is responsible for proper functioning of facilities through ongoing inspection and maintenance, oversight and direction of space planning, staffing, vendor management, and capital projects in accordance with corporate standards and operations budget.  Additionally, this leader oversees reception/conference room reservations, AV Technology, and acts as liaison for Business Continuity Planning.

What you will do:  

SITE ENGINEERING

• Responsible for Site Engineering services and partners with the corporate Site Engineering team to coordinate maintenance and contracts for interior and exterior maintenance of multi-building owned campus.
• Ensures proper functioning of facilities through ongoing inspection and maintenance.  Engages various internal and external service providers to deliver on installation and construction projects.
• Coordinate sustainability data collection and identify and propose sustainability initiatives for locations under management.

 SITE SERVICES SUPPORT

• Performs Vendor Management for site support contracts for site services and building systems support.
• Responsible for site AV Equipment and support and partners with corporate AV Services team to affect maintenance and repairs, and with Empower users to support meeting needs.
• Manage site food services contracts and catering support for Conferencing services and central reception services

 SECURITY

• Responsible for execution of site security processes and procedures.  Oversees site security staffing to ensure adequate staffing for 24x7 operations and emergent requirements.
• Manages site Access Control and Security Camera systems and ensures appropriate badges for associates and visitors.
• Coordinates with Empower Security teams to support security initiatives and projects.

 PLANNING

• Works with senior management to develop and comply with long-range space allocation goals.
• Works closely with Project Management team in preparing drawings for project-specific tasks and shares with internal/external service providers, supports space planning efforts using CAFM system, reviews and approves space requests for employee additions and moves.
• Maintains accurate database of floor plans for local office.
• Assesses and evaluates the physical space requirements of the organization and recommends plans to meet needs.
• Leads project meetings, establishes schedules and supervises tasks of external construction crews, furniture installers, movers and IT service providers.
• Manages and allocates available furniture inventory and creates project specification lists.
• Acts as liaison between users, IT service groups and CAFM Administration.
• Supports General Services Planning Onboarding/Offboarding processes inside for the local office.
• Receives HR requests and initiates onboarding/offboarding space planning and Archibus tickets for equipment for associated assigned to desks in Empower offices.
• Support site and regional projects, as assigned.

 DOCUMENT SERVICES

• Assists business team by supporting normal and sensitive mail and shipping functions, as required, at the site following FINRA business rules.
• Manages operations for site Print Center and Mail Services supporting business teams for client and staff needs.

 FINANCIAL MANAGEMENT

• Responsible for site financial planning and management to include budgeting and invoicing.
• Works with vendors on coordinating pricing and placing orders through Corporate Procurement.

 STAFF MANAGEMENT

• Performs duties inherent in a leadership and managerial role, including but not limited to conducting performance reviews, approving requests for vacation/myTime, training, coaching and managing performance, hiring qualified talent, and directing the work of the team.

What you will bring: