Advisor, Knowledge Management, Learning & Communications, PRO-WASH & SCALE (P3)

Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world’s hardest-to-reach places – over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you’re creating positive, irreversible change for children, and the future we all share.

The Role

As the Advisor, Knowledge Management, Learning, and Communications (KLC), you’ll be integral to our work in helping vulnerable children achieve a brighter future. You will lead knowledge management, learning, and communications efforts for PRO-WASH & SCALE, including working with technical staff to design and implement quality in-person and online training and learning events, webinars, and products.  The PRO-WASH & SCALE activity managed by the Department of State (DoS) aims to strengthen the implementation of food and nutrition security activities in emergency and resilience settings, such as WASH, integrated water resource management, agriculture, natural resource management, and livelihoods interventions.

NOTE – this role is contingent on award funding that is anticipated to end late February 2027.

Location

Hybrid – Washington DC, Fairfield, CT or Lexington, KY office locations

What You’ll Be Doing (Essential Duties)

Knowledge Management, Learning, Communication, and Documentation (75%)

• Implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities, tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact.
• Develop and update program materials—in collaboration with technical team members—that promote and increase understanding of PRO-WASH & SCALE’s work, including but not limited to:
  • Maintain and update the FSN Network website, working in collaboration with the designers and others as needed.
  • A monthly newsletter
  • Event materials, i.e., conferences, trainings, etc.
  • Social media channels, including LinkedIn and Youtube
• Develop learning products that reflect industry standards in adult learning, knowledge transfer and application, by working closely with technical team members and partners. This will include:
  • Recommend product formats that will facilitate the intended audience’s learning.
  • Develop, and adhere to, uniform standards, formats, and style guidance for publications, materials, and presentations
  • Copy-edit to ensure consistent tone, voice, flow, and structure.
  • Review and revise content according to style guide, and in collaboration with technical teams for accuracy.
  • Ensure content is 508 compliant.
  • Provide formatting and graphic design support, i.e. template/layout development, illustration suggestions, and working with graphic designers, as needed.
  • Identify and manage consultants and vendors working on special projects, e.g. instructional design, translations, interpretation, and copy-editing.
• Update and design socialization plans for key audiences:
  • Update audience mapping, as needed.
  • In collaboration with Technical Leads and Project Director, ensure that PWS products and activities address the learning needs of its audiences and work with internal teams, consortium partners, implementing partners, and donors
  • Proactively disseminate products, events, and materials to relevant websites
• Contribute intentionally to PRO-WASH & SCALE’s learning and continuous improvement culture, working closely with the team to:
  • Conduct after-action reviews.
  • Facilitate pause and reflect sessions.
  • Track the production and dissemination of
  • Collect and analyze performance indicator data, e.g. number of resource downloads from the website, number of newsletter opens/clicks, etc.
  • Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities.

Event Management (25%)

• Lead the planning of PRO-WASH & SCALE’s online and in-person events ensuring well prepared and high-quality events.
• Ensure meetings and events are designed to be interactive, engaging, and participatory. Work with technical teams to apply adult learning and participative approaches.
• Engage and communicate with diverse audiences throughout the planning process, including donor representatives, partner organizations, presenters/speakers, vendors, a