Senior Product Manager (Enterprise Infrastructure & Security)

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

We’re looking for a Senior Product Manager to champion a product mindset across Achieve’s internal security and infrastructure landscape. In this leadership role, you’ll transform internal platforms into scalable, user-friendly capabilities that empower teams, protect our business, and enable future growth.

This highly cross-functional role requires a strategic thinker with experience leading complex initiatives at scale. You’ll work closely with InfoSec, Engineering, Product, Legal, and Compliance to embed secure-by-design practices, modernize IT infrastructure, and elevate cybersecurity maturity. You'll treat internal platforms as products—anchored in user needs, industry best practices, and measurable business outcomes.

Key Responsibilities

• Champion Product Mindset: build a deep understanding of our internal users & business operations.  Drive roadmaps, define success metrics, and advocate for scalable, outcome-driven practices across security and infrastructure domains

• Modernize IT Infrastructure - Scope, coordinate, and execute upgrades to Achieve’s IT infrastructure to improve performance, security, and agility to support a growing, remote-first workforce and reduce operational overhead.

• Advance Cybersecurity Maturity - Partner with InfoSec, Engineering, and Product teams to raise security standards across core functions, establish enforcement mechanisms, and embed secure practices into daily operations.

• Lead Cross-Functional Initiatives: Drive delivery of enterprise-wide programs such as Identity & Access Management (IAM), Secure SDLC, third-party risk management, and PCI compliance.

• Influence Security Culture: Integrate security into product and engineering workflows in a way that’s intuitive and minimally disruptive. Foster a “security-by-default” culture without sacrificing usability.

• Enable Secure AI Usage: Establish guardrails and governance for AI tool usage, including employee policies, and model monitoring practices to mitigate risks.

• Define Metrics & Governance: Create KPIs, dashboards, and reporting mechanisms that track progress and align with business, regulatory, and security objectives.

• Represent the Voice of the Customer: Serve as the voice of internal teams—ensuring that solutions are not only secure, but also usable, effective, and aligned with organizational priorities.

• Lead vendor evaluation:  Work cross-functionally to assess third-party solutions that improve security posture across the enterprise, from threat detection to incident response.

Qualifications

What You’ll Bring

• 7+ years in product management, with deep experience in internal platforms, enterprise tools, security, or IT infrastructure

• Strong grasp of user-centered design principles, with the ability to turn technical needs into simple, intuitive experiences.

• Deep understanding of information security & IT infrastructure frameworks (e.g. NIST-CSF, ISO27001), and best practices across application, networking, and cloud environments.

• Proven success leading infrastructure modernization in hybrid or remote-first organizations

• Familiarity with AI/ML security risks, including data privacy, model integrity, and lifecycle governance

• Experience operating in regulated environments (e.g., fintech, banking, healthcare), with a strong understanding of security and compliance risks in contact center operations where sensitive customer data is handled.

• Strong stakeholder management and communication skills, including comfort presenting to executive leadership.

• Experience defining product strategies and roadmaps, writing clear requirements, and aligning teams around shared goals

• Strong analytical and systems thinking with the ability to connect high-level strategy to tactical execution and act decisively in fast-paced environments.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• Hybrid and remote work opportunities for certain roles
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