Director, Product FP&A

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Director, Product FP&A

Why We Have This Role

At the forefront of Qualtrics' continued rapid growth and category leadership in Experience Management, the Product, UX, and Engineering (PXE) organization is charting our future. We are seeking a strategic and influential Director of Finance to be the dedicated financial leader and partner to the President of PXE and their executive leadership team, including SVPs/VPs across Product, UX, Engineering, Security, and Product Operations. This pivotal role will be the central finance voice in driving product strategy, optimal resource allocation, informing critical investment prioritization, and shaping the strategic financial direction for these core innovation engines, collaborating closely with cross-functional teams to achieve these outcomes. By providing deep product performance insights and proactively managing our cost base, particularly in cloud hosting and vendor expenses, you will directly contribute to maximizing our gross margin and accelerating the delivery of world-class products and experiences to our global customer base.

How You’ll Find Success

• Strategic Financial Acumen with Product & Technology Depth: A strong understanding of SaaS business models, product development lifecycles, engineering operations, user experience principles, and the ability to translate product strategy, pricing considerations, and buy/build/partner analyses into financial implications and insights.
• Exceptional Communication and Influencing Abilities: The capacity to build trust and strong relationships with senior product, engineering, and UX leaders, clearly articulate complex financial insights to both financial and non-financial audiences, and effectively influence strategic decision-making, including pricing and long-term product roadmap choices.
• Analytical Rigor and Business Insight Generation: The aptitude to analyze complex financial and product performance data, identify key trends, develop actionable insights that inform product strategy, resource allocation, and cost optimization (especially cloud hosting and vendor costs), and drive data-driven decisions within cross-functional teams.
• Collaborative Cross-Functional Partnership: The ability to work effectively and build strong working relationships with diverse teams, including Product Management, Engineering, UX, Product Operations, and Business Planning, to achieve shared objectives and drive impactful financial outcomes.
• Proactive Problem-Solving and Initiative: A results-oriented mindset with the ability to anticipate financial challenges and opportunities, develop creative solutions, and proactively drive initiatives to improve financial performance and support strategic goals.
• Proven Leadership and a Passion for Team Development: Demonstrated experience in leading, mentoring, and developing a finance team (with the expectation of leading a team of 3-5 people over time). A genuine passion for fostering a collaborative and high-performing team culture, and a track record of growing individuals in their careers will be critical.
• Understanding of Gross Margin Drivers and Optimization: A strong grasp of the key factors influencing gross margin within a SaaS business and a proven ability to develop and execute strategies to improve and effectively manage gross margin, particularly in the context of product costs and pricing. 

How You’ll Grow

• Deepen Your Strategic Influence in Product & Technology: You'll gain unparalleled exposure to the strategic decision-making processes within a leading