Lead Medical Assistant, Multispecialty

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are located at 414 Haverhill Street in Rowley, MA. As a Family Medicine and Multispecialty office, we provide physical examinations, routine health screenings and preventative care for patients of all ages - infants through adults.

 

Job Summary

We are seeking a full-time Lead Medical Assistant to support our Primary Care and Multispecialty practice in Rowley, MA! This is a 40-hour onsite position. Our practice is open Monday through Friday from 7:30am to 5:00pm. Please note, candidates must be available to work during the hours of 7:30 AM to 7:00 PM, with staggered shifts that may vary based on operational needs. Availability for Saturday shifts may also be required. Additionally, candidates must be willing and able to travel to various clinic locations as needed.

Operational Responsibilities:
This position plays a key leadership role within the clinical operations team. Responsibilities include:
-Providing guidance and oversight to Medical Assistants and Leads within the clinic.
-Collaborating closely with the Practice Manager and Director of Operations to support day-to-day clinic functions and strategic initiatives.
-Participating in recurring leadership meetings, including manager, staff, and operational meetings (typically 2–3 times per month).
-Supporting staff development, including conducting or assisting with evaluations, training, regular rounding, and competency review.
-As preceptor, offering hands-on support to Medical Assistants as needed to ensure efficient clinical operations.
-Contributing to strategy development and process improvement efforts to enhance patient care and team performance.

Additional tasks include:
-One Call Resolve in the phone room
-Supporting staffing LOA, sick calls, vacations/work in flow with providers
-Supporting specialist- MA coverage
-Supporting Phlebotomist for same day visits
-POCT Audits
-Sweeping exam rooms/supply and inventory
-Vaccine and medication inventory management

 

Qualifications

Required:

• High School diploma/GED
• Medical Assistant course or diploma program or minimum of 3 years of professional experience
• Certification via AAMA, AMT, NHA, NCCT
• Either BLS or Annual Manikin training including CPR and AED after 6 months of hire

 

Additional Job Details (if applicable)

Preferred:

• Primary Care experience
• Multispecialty experience

 

Remote Type

Onsite

 

Work Location

414 Haverhill St

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$18.99 - $27.17/Hourly

 

Grade

4

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive