Senior Commercial Director

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login

When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS.

Thank you!

NOTICE:  For EMEA Jobs, please review the Privacy Policy here

Job Responsibilities:

MAIN DUTIES

AI Services and in depth industry knowledge is required for this role. Candidates with AI background are selected for this role.

MAIN DUTIES

AI Services and in depth industry knowledge is required for this role. Candidates with AI background are selected for this role. 

Strategic Planning and Execution 

Develop Long-Term Account Strategies: Create and implement robust strategic account development plans focused on diversification and sustainable growth across existing and new accounts. 

Market Analysis: Continuously evaluate market trends, competitive landscape, and customer buying behaviors to refine account strategies and set measurable objectives. 

Relationship Management 

Executive Engagement: Cultivate and maintain high-level relationships with client executive leadership to elevate partnerships to an enterprise level, ensuring alignment with their strategic objectives. 

Client Advocacy: Serve as a champion for clients within the organization, ensuring that their goals and long-term strategies are prioritized and addressed. 

Business Development 

New Business Initiatives: Identify opportunities for new lines of business and strategic offerings within named accounts. Collaborate with internal teams to tailor solutions that meet identified client needs. 

Cross-Solution Opportunities: Drive the integration of cross-functional solutions, ensuring that clients receive comprehensive service offerings that enhance their experience and drive value. 

Opportunity Management 

Pipeline Oversight: Manage the end-to-end sales pipeline, including opportunity identification, qualification, and closing. Utilize Salesforce for centralized tracking and reporting to ensure visibility and accountability. 

Forecasting and Quota Management: Develop and maintain a rolling 12-month bookings forecast. Achieve and exceed established quotas for both existing and new bookings within assigned customer segments. 

Team Collaboration and Leadership 

Collaborative Strategy Development: Engage with cross-functional teams (e.g., Squad/Operations Leadership, Business Development Directors, Subject Matter Experts) to align on account strategies, address escalations, and optimize customer satisfaction. 

Mentorship and Guidance: Provide leadership and mentorship to the account management team, fostering a culture of excellence and continuous improvement. 

Contract Management 

Contract Negotiations: Oversee the negotiation and management of key contracts (MSAs, SOWs), ensuring that agreements are accurate up-to-date, centrally stored, and that renewal timelines are proactively managed. Contract terms need to be comprehensive and pursuant of mutual benefit, to protect the long-term relationship between the account.  

Financial Oversight: Collaborate with the finance team to manage customer financials, ensuring profitability and adherence to budgetary constraints. 

Performance Metrics and Reporting 

KPI Development: Establish key performance indicators to measure the effectiveness of account strategies and relationship management efforts. 

Regular Reporting: Prepare and present regular updates to the executive team on account performance, strategic initiatives, and areas for improvement. 

REQUIREMENTS

 ·      Education: Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred. 

·       Experience: 10+ years of experience in strategic account management, business development, or related fields, with a proven track record in executive-level client engagement and revenue growth. 

·       Skills: Exceptional leadership, negotiation, and analytical skills; ability to synthesize complex information and present it effectively to stakeholders at all levels. 

Additional Job Details: