Business Development Director - Strategic Partners

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview:  The Business Development Director, Strategic Partners is responsible for selling Inovalon Provider EDI solutions to clearinghouses, revenue cycle management companies, practice management software vendors and other strategic partners within the healthcare industry.  They are directly responsible for developing and acquiring new strategic partners and selling additional services into established accounts. This position will also work collaboratively between internal Inovalon departments and strategic partner staff to innovate and deploy technology solutions .

Duties and Responsibilities:

• Develop and maintain a comprehensive knowledge of Inovalon Provider's strategic partner product suite, services, and marketing initiatives;
• Sell Inovalon Core Medicare EDI services to strategic partners within the healthcare industry
• Lead, and be ultimately responsible for prospecting, building a pipeline and the execution of new business development and ongoing business expansion (i.e. cross-sell and up-sell) in  assigned territory., Responsible for maintaining accurate data in CRM to manage, track and forecast opportunities.

• Responsible for the successful handoff of newly developed or expanded business to appropriate implementation personnel using documented procedures.
• Coordinate with all resources and personnel necessary to ultimately achieve (and ideally exceed) Company targets for market penetration, revenue and margin metrics, client satisfaction, product and client diversification, and ongoing compliance with regulatory, quality, accreditation, delegation, and contractual requirements of Company products and services;
• Support the tracking and reporting (of pipelines, success rates, costs, financial performance, etc.) pertaining to the Company’s business development efforts in a timely, accurate, and comprehensive fashion;
• Develop and maintain an expert level of knowledge regarding all products, services, infrastructure, and operations of the Company to achieve optimal insight into the Company’s product development, capabilities, support, and functionality requirements;
• Serve as one of Inovalon’s ambassadors to the market as a representative at industry conferences, a participant in business development meetings with current accounts, a developer of relationships with C-level personnel at potential clients, a generator of direct marketing outreach and as a key team member for on-site sales meetings with potential clients;
• Establish yourself as a market expert and business development catalyst through developing deep knowledge of the market and key developments through deep market research on current and potential clients to identify needs, current solutions, history, key personnel and key decision-making criteria;

• Participate with Employer leadership in the strategic development of initiatives to identify enhancements which may improve products, services, operations, client appeal, process flow, and overall business function, industry reputation, and financial performance.
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements:

• Minimum of 5 years of successful sales and/or channel development experience; selling technology products or services, calling on business influencers and meeting performance objectives
• Attention to detail and rigorous documentation discipline are required;
• Experience in or knowledge of the healthcare industry, revenue cycle management preferred;
• Strong interpersonal skills both internally and externally;
• Outgoing, highly professional and mature demeanor;