Head of Enterprise Learning & Development

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Head of Enterprise Learning & Development (L&D) sets the enterprise-wide vision, strategy, and governance for learning across the organization. This role ensures learning is a strategic lever for performance, leadership capability, culture alignment, and long-term workforce readiness.
This leader operates at the intersection of business strategy, People & Culture (P&C), and executive leadership — translating enterprise priorities into a cohesive learning operating model that drives measurable business impact. This position reports to the VP of People & Purpose.

What You’ll Do:

• Define and own the 3–5 year enterprise learning strategy, aligned to corporate goals and workforce planning.

• Identify future capability requirements (leadership, AI fluency, digital skills, regulatory, etc.) and ensure proactive development pathways.

• Establish enterprise standards for leadership development, compliance training, digital learning, and AI enablement.

• Ensure learning investments support long-term competitiveness and organizational resilience.

• Serve as a trusted advisor to the Operating Committee, and senior leadership on enterprise capability and development strategy.

• Align learning priorities to strategic initiatives, growth objectives, and cultural transformation efforts.

• Present enterprise learning strategy, ROI, and impact metrics to executive forums.

• Drive enterprise accountability for leadership development and capability building.

• Own and oversee the enterprise Executive Coaching Program, including strategy, coach selection, governance, and impact measurement.

• Partner with the VP of People & Purpose and executive leadership to identify curriculum and coaching needs aligned to succession planning, performance acceleration, and leadership transitions.

• Own and manage the enterprise learning budget, including allocation across leadership development, executive coaching, compliance, e-learning platforms, vendor partnerships, and innovation initiatives.

• Ensure enterprise learning frameworks scale across geographies (including strong partnership with India colleagues), using influence without authority to build alignment and shared ownership across regional and functional leaders.

• Establish an L&D community operating rhythm (e.g., learning council, quarterly showcases, shared calendars, standards playbooks) to reduce duplication, improve quality, and accelerate best-practice sharing.

• Maintain a high-performing team with strong strategic and operational capabilities.

What You’ll Bring to Zelis:

• 12–15+ years of progressive leadership experience in enterprise learning, talent development, or organizational effectiveness.

• Masters, PhD/ MD preferred.

• Demonstrated success leading multi-year, enterprise-wide learning strategies in complex organizations.

• Demonstrated ability to influence without authority, building alignment across senior leaders, functions, and geographies to drive enterprise-wide learning priorities, standards, and adoption.

• Proven experience managing significant budgets and enterprise vendor portfolios.

          Experience designing and overseeing executive coaching programs.

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