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Learning Delivery Partner, Outsourcing
MetaNew York City, United Statesfull_timeVerifiedPosted 13 Mar 2026
About the role
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Responsibilities
Design and deliver core curricula related to area of expertise and contextual knowledge to internal and external audiences.
* Qualify and certify vendor trainers, provide ongoing support, and advocate for solutions to improve vendor site performance and efficiency.
* Develop customized learning solutions.
* Design, administer, and launch large-scale learning projects using various learning design and content management systems.
* Develop a portfolio strategy which positively impacts performance and business metrics.
* Consult with cross-functional partners to enable business goals.
* Ensure compliance of learning programs in a rapidly changing regulatory environment and mitigate legal risk.
* Distill complex insights from business partners to influence Global Operations Learning leadership on future direction of the portfolio and recommend solutions.
* Leverage expertise to drive decision-making within the portfolio.
* Identify, prioritize and deliver clearly aligned goals which keep the team focused on delivering results.
* Handle learning content with discretion and sensitivity, ensuring that it is presented in a respectful and professional manner.
Qualifications
Requires 6 years experience in the job offered or in related occupation
* Requires 6 years of experience in each of the following skills:
* Project management experience, including delegation of work, overseeing execution, providing feedback for learning and performance solutions
* Adult learning theory, learning sciences, and training facilitation in the context of a global, multicultural audience
* Working across global, multicultural, and multilingual teams
* Managing multiple priorities in a dynamic and fast-paced changing environment
* Learning content development practices, including the core principles of instructional design and technical writing
* Defining and measuring key performance indicators
* Utilizing Articulate 360/Rise, Xyleme, CSOD, or Adobe PS/InDesign
* Working with outsourced vendors
* and Assessing, analyzing, and resolving complicated issues related to learning solutions
Responsibilities
Design and deliver core curricula related to area of expertise and contextual knowledge to internal and external audiences.
* Qualify and certify vendor trainers, provide ongoing support, and advocate for solutions to improve vendor site performance and efficiency.
* Develop customized learning solutions.
* Design, administer, and launch large-scale learning projects using various learning design and content management systems.
* Develop a portfolio strategy which positively impacts performance and business metrics.
* Consult with cross-functional partners to enable business goals.
* Ensure compliance of learning programs in a rapidly changing regulatory environment and mitigate legal risk.
* Distill complex insights from business partners to influence Global Operations Learning leadership on future direction of the portfolio and recommend solutions.
* Leverage expertise to drive decision-making within the portfolio.
* Identify, prioritize and deliver clearly aligned goals which keep the team focused on delivering results.
* Handle learning content with discretion and sensitivity, ensuring that it is presented in a respectful and professional manner.
Qualifications
Requires 6 years experience in the job offered or in related occupation
* Requires 6 years of experience in each of the following skills:
* Project management experience, including delegation of work, overseeing execution, providing feedback for learning and performance solutions
* Adult learning theory, learning sciences, and training facilitation in the context of a global, multicultural audience
* Working across global, multicultural, and multilingual teams
* Managing multiple priorities in a dynamic and fast-paced changing environment
* Learning content development practices, including the core principles of instructional design and technical writing
* Defining and measuring key performance indicators
* Utilizing Articulate 360/Rise, Xyleme, CSOD, or Adobe PS/InDesign
* Working with outsourced vendors
* and Assessing, analyzing, and resolving complicated issues related to learning solutions
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