Sr. Manager Corporate Flight Operations

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Aircraft Program Manager reports to the Director of Maintenance and coordinates with other Aircraft Program Managers as necessary, including multi OEM aircraft.  The Aircraft Program Manager (APM) role is designed to enhance the overall management of the aircraft maintenance and technical support program and to serve as part of the growth and development plan for the function. This role is responsible for ensuring company aircraft are airworthy, placing the safety of passengers and crew as priority and participates in the Safety Management System.  While this role will be tactical in nature, it will complement the strategic initiatives outlined by the DOM and VP, Aviation. In addition, the Aircraft Program Manager will supervise on site Aircraft Technicians and drive team engagement through the adoption of the Visa Leadership Principles.

Essential Functions

• Acts as a Maintenance Technician.
• Manages and complies with all maintenance requirements and activities of Visa Aviation aircraft through MYCMP or CAMP.
• Prepare annual aircraft maintenance budget to include OPEX and CAPEX recommendations.
• Effective leadership skills and abilities.
• Strong business acumen, organizational and project management skills.
• Effective communication, interpersonal, and collaboration skills
• Ability to effectively handle complex technical challenges.
• Strong avionics and systems expertise with supporting credentials.
• NCATT Certification - Aircraft Electronics Technician (AET) with related endorsements (Autonomous Navigation Systems, Dependent Navigation Systems, Onboard Communication and Safety Systems, Radio Communication Systems)
• Fully engaged with industry and aircraft technical advancements.
• Advance technical training on aircraft operated by the Company, i.e. FSI - Master Technician
• Proficient with the use of technology and computer skills to include business applications and Computerized Maintenance Programs (CMP and CAMP).
• Helps to manage Develops and advises on all Flight Department maintenance policies and procedures
• Through industry benchmarking on best practices, establishes maintenance safety policies and procedures for ground operations and evaluates effectiveness via the Safety Management System
• Leveraging aircraft downtime and service center availability, implements yearly maintenance plans in compliance with OEM requirements
• Manages unscheduled maintenance events focusing on safety, minimizing downtime, organizing return to service (RTS) requirements and test flights
• Reviews maintenance visit invoices and work orders for accuracy and alignment with work scope
• Coordinates with regulatory agencies on maintenance topics including Letters of Authorization (LOAs)
• Coordinates with all non-company personnel or Approved Maintenance Organizations (AMOs) performing maintenance on Visa Aviation aircraft
• Establishes and maintains aircraft maintenance records required by FAA regulations, manufacturer recommendations, company policy
• Researches and ensures compliance with Airworthiness Directives and Service Bulletins through a proactive effort of minimizing impact  
• Removes unsafe and non-compliant aircraft from service with reports to DOM, Chief Pilot and VP, Aviation
• Ensures calibration of test equipment and tools through delegation and communication with direct reports
• Through delegation to direct reports, ensures that products, parts, supplies, and consumables meet the specifications and requirements set forth by the manufacturer and that necessary amounts of these items are maintained. 
• Monitors expiration dates for Aircraft parts, aircraft and hangar consumable supplies, first aid kits, automatic external defibrillators, and other applicable survival emergency equipment
• Reviews and updates emergency and survival equipment and aircraft spare parts list on an annual basis an