Senior Network Engineer

Hi! We’re Carbyne and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place at the right time. We currently provide services to over 400 million people in over eight countries worldwide and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series C

Want to join our mission-driven team? Read on.

About the role:

We are currently seeking a highly skilled and experienced Senior Network Engineer to join our Global Operations team. As a Senior Network Engineer, you will play a crucial role in the designing, integration, and implementation process of our innovative public safety products for our clients in the national first responders systems (911) and government sectors worldwide. You will be responsible for ensuring the highest level of service is delivered to our customers 24/7. This position based in New York City, with occasional travel requirements.

Here's what you'll be working on:

• Lead the Design, integration, and implementation process in various deployment schemes and collaborate with cross-functional teams to develop and implement network solutions that meet public safety products.
• Lead network projects, including network establishment, upgrades, expansions, and migrations.
• Configure and maintain Fortinet Firewalls, Cisco switches, and routers, among other networking equipment and ensure network security by implementing best practices and conducting regular security audits.
• Monitor network performance and troubleshoot any issues that arise, ensuring maximum uptime and reliability and perform production system and home system upgrades, as well as debug sessions independently in a mission-critical live system.
• Thrive in a high-activity/fast-paced environment, effectively managing multiple tasks and shifting priorities and resolve complex problems independently, leveraging data analytics and troubleshooting skills.
• Collaborate with vendors and service providers to build and resolve network-related challenges.
• Provide technical guidance and mentorship to junior network engineers.

Requirements

• Minimum of 10 years of experience as a network engineer or equivalent in critical service industries with a focus on designing and implementing complex network solutions.
• Strong experience with AWS VPC, Transit Gateway, and Direct Connect.
• In-depth knowledge of planning, designing, implementing, and operating an Enterprise IT network environment and data center network.
• Hands-on configuration and operational knowledge of Fortinet Firewalls, SD-WAN Cisco switches, and routers.
• Strong knowledge of networking protocols and technologies, including TCP/IP, VLANs, BGP, OSPF, MPLS, VPN, and DNS.
• Experience with build and design rack/cabinet/cage construction for network infrastructure.
• Proven expertise in SD-WAN planning, design, implementation, and operations.
• Knowledge and experience in network monitoring and optimization tools.
• Ability to perform production system and home system upgrades, as well as debug sessions independently in a mission-critical live system.
• Expertise in configuring and troubleshooting network equipment, such as Cisco switches and routers, Palo Alto firewalls, and Juniper devices.
• Comfortable working with data analytics and resolving complex problems independently.
• Solid understanding of network security principles and best practices.
• Ability to thrive in a