Remote Healthcare Verifications Agent- Seasonal

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:

$29,120.00 - $41,600.00 per year.

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

We offer a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; and paid time off including vacation, sick leave, and holidays.

Application Window:

This position is expected to remain open until 09-16-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Job Description:

Are you ready to be the hero in someone’s day? We’re looking for a top-notch Customer Service Representative to join our ridiculously good team! If you thrive on solving problems, love helping people, and want to work from the comfort of your own home, we want to hear from you.

What You’ll Be Doing:

Think of yourself as the first point of contact—the person who owns the customer experience from start to finish. You’ll be the bridge between our customers and the care they need, ensuring everything is accurate and providing a stellar experience along the way. Your day-to-day will involve:

• Connecting with Customers: Handling back to back live interactions and inbound calls to welcome, assist, and answer important questions for Medicare and Value-based Care members.
• Guiding Care: Educating members on physician networks and helping them schedule the appointments they need.
• Keeping Records Accurate: Documenting calls, processing requests, and updating account histories with precision.
• Handling the Details: Performing data entry and verifying documents to keep everything organized and up-to-date.

Do You Have What It Takes?

We’re looking for someone who brings their A-game every day. Here is what you’ll need:

• Tech-Ready: A smartphone for tool authentication and a reliable, compatible home internet connection (No mobile wifi, Verizon, T-mobile, Boost Mobile, or MetroPCS).
• Communication Pro: Strong writing and verbal skills.
• Fast & Focused: Ability to complete a quick typing assessment (minimum 25 wpm).
• Adaptable: You handle process changes with ease and enjo