Job Requisition ID: 55026 

Opening Date: 04/30/2026
Closing Date: 05/13/2026
​Agency: Department of Human Services
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: Health and Human Services 
Bilingual Option: None
Salary: Anticipated Salary: $10,173 - $12,173 per month ($122,076 - $146,076 per year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services is seeking to hire a Quality Assurance Manager with extensive knowledge of the Code of Federal Regulation and how it relates to Disability Determinations for the Social Security Administration. The individual needs to be ambitious, a critical thinker, well organized, detail oriented, and have the ability to communicate effectively, both orally and in writing, to serve as the Supervisor of the Quality Assurance Unit within the Bureau of Disability Determination Services. The supervisor will oversee the day-to-day activities of the Quality Assurance Unit. The Bureau of Disability Determination Services is responsible for disability determinations for Illinois Citizens and is 100% federally funded.

Essential Functions

• Serves as Quality Assurance Manager for the Bureau of Disability Determination Services.
• Serves as full-line supervisor. 
• Directs, reviews, and participates in training of disability claims analysts engaged in analytical review of medical and technical aspects of case processing under provisions of the Social Security Act. 
• Develops and prepares analytical reports for administration and makes recommendations for corrective action. 
• Reviews and evaluates sample review returns from Federal Quality Review (QR) to determine potential rebuttals, policy changes, trends or error trends in terms of accuracy of the determinations, underdevelopment of claim evidence, vocational analyses, established onset dates, and re-exam dates. 
• Recommends, plans, and formulates operating policy within the DDS.
• Confers with various Social Security Administration components as well as other DDSs regarding technical and medical issues providing feedback to administration for coordination of any procedural or policy changes. 
• Serves as the liaison between Regional Office, Office of Quality Review and the Bureau of Disability Determination Services regarding medical and technical issues. 
• Performs other duties a