Certified Medical Assistant - Full-Time - Weekdays - Crossroads St. Pete

Position Summary

Certified Medical Assistant - Crossroads - General Surgery - Orlando Health Medical Group

Full-Time - 40 hours - First / Day Shift

Crossroads Pavilion, Bayfront Region, St. Petersburg 

About the organization:

This role supports a General Surgery clinic located within the Orlando Health Medical Pavilion at Crossroads. This is a new and growing outpatient service focused on coordinated, patient‑centered surgical care. Team members are hired into the Orlando Health Medical Group, a collaborative network of outpatient practices known for high‑quality care and a culture that values teamwork and professional growth. In this role, you may occasionally provide cross‑coverage to nearby Primary Care and specialty clinics to support seamless care across the medical group.

As part of Orlando Health, our medical group benefits from the strength of one of Florida’s most respected healthcare systems—recognized for clinical excellence, innovation, and a deep commitment to patient and team member well‑being. Our team members enjoy the support, resources, and career‑growth opportunities of a leading healthcare organization while serving a community‑focused emergency care environment.

 

Joining Orlando Health means becoming part of a nationally recognized system that values your expertise, supports your professional growth, and invests in your long‑term success. We offer competitive benefits beginning on day one, along with a culture rooted in compassion, collaboration, and continuous improvement.

Why Orlando Health Is Your Best Place to Work

✅Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF) support, and leadership development programs.

✅Health & Wellness – Comprehensive medical, dental, and vision coverage, free virtual visits, and robust well‑being resources.

✅Financial & Retirement – Up to 5% employer match on retirement contributions.

✅Work–Life Balance – Four weeks of paid parental leave, generous PTO, and flexible leave options.

✅Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.Position Summary:

Performs patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Responsibilities

Essential Functions:

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.• Supports and demonstrates effective and professional communication with patients and family members.• Works collaboratively with the administrative and operations staff.• Gathers patient data through interview and observation.• Assists patients and families with preparation for examination.• Assists the physician or APP during examination and procedures.• Demonstrates competency in specific tasks and skills as defined by the practice.• Provides routine treatments and administers approved medication types.• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.• Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.• Processes incoming and outgoing calls independently and professionally using sound clinical judgment.• Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.• Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.• Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal,state, and local standards.• Maintains compliance with all Orlando Health policies and procedures.Other Related Functions:

• Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.• Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.• Practices efficient use of supplies.• Assists the business office as needed with re