***This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote (in the U.S.)***

Exceptional Hospitality Starts with You

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics, and marketing functions! As a Senior Manager, Hotel Level Marketing Services, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel-Level Marketing, you will own Strategy and Operations of our Enterprise Hotel-Level Paid Media Program.

What you'll do during a typical day:

• Drive performance for an Enterprise Digital Program: Identify hotels' business needs and translate them to accelerate Program adoption, retention and performance.
  • Program Strategy: Develop a strategy to meet the business goals. Identify and prioritize new capabilities to profitably serve hotel needs.
  • Project Management: Serve as the central liaison with partners to communicate program strategy, risks, opportunities and timelines
• Elevate Program commercial performance: Use data, market trends and financial modeling to guide Program growth.
  • Performance Optimization: Identify and size opportunities to improve Program ROI, enhance efficiency, and strengthen value for participating hotels
  • Reporting & Analytics: Develop and monitor Key Performance Indicators to evaluate program/channel effectiveness.
• Ensure Program Enablement: Oversee Program execution to deliver best-in-class user experience for participating hotels.
  • Continuous improvement: Identify opportunities for process automation and optimization to improve efficiencies and reduce Program cost

How you'll collaborate with others:

• Partner with internal and external (agency) teams to deliver cohesive experiences for hotels engaged in our Program.

Projects you'll take ownership of:

• Lead end-to-end strategy and operations for the Hotel Level Paid Media Program, across the Americas region.

What It Takes to Make the Stay

You have these minimum qualifications:

• Seven (7) years of work experience.
• Five (5) years of work experience using analytics to make strategic decisions.
• Three (3) years of experience managing a large commercial program or multi-channel marketing programs.
• Experience communicating and influencing at different levels across a matrixed organization, including senior management.
• Experience managing multiple projects concurrently.

It would be useful if you have:

• Experience in Account Services in an advertising or creative agency (i.e. Account Management or Account Strategist).

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<