Social Adjustment Services Case Specialist - 2023968

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks a Social Adjustment Services Case Specialist. World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community. This position will serve the RSS Social Adjustment Services Program in helping clients obtain self-sufficiency and social integration through applying for and receiving services for which client is eligible.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Complete intake/enrollment for eligible clients
• Assess client needs upon enrollment and create a plan for the client to reach self-sufficiency and social integration
• Assist clients in developing life skills and navigating American systems
• Enter client and service information in the ClientTrack database weekly
• Prepare and maintain detailed case files
• Maintain detailed and accurate case notes for all client interaction
• Provide transportation to initial doctor appointments, benefit interviews, and trainings for clients as needed
• Assist clients in scheduling transportation benefits as provided by RMA and Medicaid
• Provide interpretation for SAS related services as needed by using the interpreters contracted with World Relief or using the telephonic system as a last resort
• Assist clients with application forms for assistance, such as government housing and Food Stamp/Medicaid
• Follow up with Food Stamp/Medicaid office and SSA regarding client’s application until decision is made
• Equip clients to conduct independent services Refer clients to other programs and services as needed
• Evaluate and monitor quality of data entry by other agency staff to ensure data integrity for program requirements.

Knowledge, Skills, & Abilities

• Excellent interpersonal and communication skills
• Ability to manage multiple demands and deadlines with flexibility
• Ability to maintain records and reports
• Detail-oriented and organized Demonstrates initiative, flexibility, and responsibility
• Ability to communicate clearly, both orally and in writing
• Effectively manage stressful or crisis situations
• Ability to speak a second language would be beneficial, but is not required
• Competent in the use of Microsoft Office

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Cross-cultural experience strongly preferred
• Valid U.S. driver's license and good driving record

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)- FSAs: Medical & Dependent Care, & Commut