Patient Service Representative - Wound Care

Overview

St. Mary's Medical Center Wound Care is now hiring a Patient Service Representative to join our wound care team! 

 

Join an award-winning team of dedicated professional committed to our core values of quality, compassion and community! St. Mary's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

 

St. Mary's Medical Center is a faith-based, 146-bed teaching hospital located in Blue Springs, Missouri, providing a wide range of acute care and outpatient services from a 24-hour Emergency Department to state-of-the-art imaging and cardiovascular care. Key services include the St. Mary's Heart Center, Stroke Center, Breast Center, Wound Center, Joint and Spine Institute and Surgical Institutes and Inpatient Rehabilitation Center. It is a member of Prime Healthcare, an award-winning national hospital system. For more information, call 816-228-5900 or visit stmaryskc.com.

 

We offer:

• competitive compensation
• generous medical, dental and vision benefits plan
• 401K
• PTO accrual
• collaborative work teams

Come join a team of dedicated healthcare workers.

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The Patient Service Representative is responsible for:

• Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
• Schedules patients in their clinic and assists with scheduling them in others
• Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
• Greets and checks in patients
• Handles all incoming phone calls and routes to appropriate staff or initiates messages
• Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing. 
• Operate a computer to accurately input and retrieve data
• communicate with the population served, staff, and providers utilizing age specific techniques.
• Maintain proficiency in medical terminology
• Project a positive image

Qualifications

EDUCATION, EXPERIENCE, TRAINING 1. Previous experience in a medical setting, preferred.2. Knowledge of medical terminology preferred.3. High School Diploma or Equivalent preferred.4. Customer Service experience preferred.