Restaurant Manager

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Key Responsibilities

- Behavior every day with every guest interaction and professional hospitality at all times

• Participates in the development and implementation for of business strategies for the restaurant which are aligned with Choice Hotels overall mission, vision values and strategies
• Develops and implements strategies for department
• Monitors status regularly and adjusts strategies as appropriate
• Develops and implements strategies for the assigned Food & Beverage outlets that support achievement of the hotel’s goals
• Develops and implements strategies to achieve revenue and profit goal
• Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis

- Develops and implements special promotions and employee incentives

• Provides employees with current up-to-date information on menu offerings
• Increases sales by coaching employees on effective sales techniques
• Maximizes productivity by using forecasting techniques to adjust scheduling
• Manages the operation of assigned restaurant or outlet
• Coordinates the set-up of restaurant or outlet areas in accordance with hotel standards
• Confirms daily specials and new menu additions with Executive Chef and Restaurant General Manager
• Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
• Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel’s standards at all times
• Leads staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items

- Assists in quarterly inventories

• Develops and implements strategies and practices which support employee engagement
• Recruits and selects qualified candidates
• Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

- Develops and implements strategies and practices which support employee engagement

• Develops and recruits the human resources necessary to achieve hotel and Management Services’ goals
• Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
• Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
• Takes active role in recruitment and selection of qualified candidates
• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counseling as needed t