Medicaid Liaison

We are seeking an experienced Medicaid Liaison to guide residents and their families through the Medicaid application process while supporting the financial health of our facility. This role is critical in ensuring timely Medicaid approvals, maintaining compliance with Ohio Medicaid regulations, and collaborating with internal and external partners.
The ideal candidate is knowledgeable, detail oriented, and compassionate, with the ability to work independently in a fast paced healthcare environment.
Key Responsibilities
• Oversee and manage the full Medicaid application and eligibility process
• Conduct financial assessments for residents and families
• Educate residents and responsible parties on Medicaid rules, eligibility, and documentation requirements
• Communicate regularly with County Job and Family Services (JFS) and Area Agency on Aging
• Attend state hearings and appeal adverse Medicaid determinations when necessary
• Assist the Business Office Manager with:
◦ Claims processing
◦ Cash posting
◦ Insurance verification and reviews
◦ Other business office functions as needed
Required Qualifications
• Minimum 2 years of experience working with Ohio Long Term Care Medicaid
• Strong working knowledge of Ohio Medicaid rules and regulations
• Proficiency with Excel, Microsoft Office, and billing software
◦ PointClickCare experience preferred
• Excellent organizational, communication, and customer service skills
• Ability to work independently and manage multiple priorities

Preferred Qualifications
• 2–5 years of Medicaid and/or compliance experience
• Familiarity with Ohio Revised Code and state regulations
• Knowledge of Area Agency on Aging processes and requirements

Benefits & Perks
We are proud to offer a competitive and comprehensive benefits package, including:
• Medical, dental, vision, disability, and life insurance
• 401(k) with company match through Fidelity
• Career advancement and professional growth opportunities
Wickliffe Country Villa – Wickliffe

Rooted in the Community:
Wickliffe Country Villa is honored to care for the Wickliffe community. Our team is passionate about making a difference in the lives of our residents and their families every day.

Our Mission:
“Our Family Caring for Yours” means treating every team member like family. We believe in creating a supportive, respectful, and growth-oriented environment where you can thrive both personally and professionally.

What We Offer Employees:

A strong sense of purpose and community

Opportunities to grow your career in skilled nursing, assisted living, rehab, long-term care, and hospice

Full-time nurse practitioner support and interdisciplinary collaboration

A workplace that values your unique contributions and encourages continuous learning

We See You as a Whole Person:
Just like our residents, our team members have physical, emotional, social, and intellectual needs. We’re committed to supporting your well-being and helping you succeed.


We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.