Maintenance

Summary:

This position is primarily responsible for assisting the Property Manager and/or the Maintenance Supervisor/III in the maintaining the physical integrity of the community at all times.  This involves ensuring a safe and secure living environment for residents, visitors and staff.  This position is also responsible for assisting the Property Manager and/or the Maintenance Supervisor/III to anticipate, identify and correct any and all problems involving the property and to help implement procedures that will prevent such problems by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Conducts all business in accordance with company policies and procedures, state and federal laws; eg, OSHA, ADA, Fair Housing, etc.

Documents resolutions to all work orders.

Performs maintenance and repair tasks. Ensures that all make-ready repairs and services are completed correctly and on schedule.

Assists in trouble-shooting maintenance problems and make recommendations for correction.

Assists in the collection of bids and procurement of outside services and/or vendors for contract or repair work.

Remains available to perform work orders and routine, preventative and deferred maintenance tasks.

Documents resolutions to all work orders.

Provides information to be used in work order status reports, documentation of capital improvements and major repairs.

Assists in keeping grounds neat and free of litter.  Rake, sweep, shovel as circumstances warrant.

Remains aware of the condition of physical property throughout the community and immediately notify management of any unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.

Maintains accurate records regarding preventive maintenance, work orders (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

Assists in scheduling and performing minor and routine maintenance on all appropriate equipment on a regular basis. 

Inspects and maintains all tools in excellent condition and inform management of the inventory status of spare parts and maintenance materials.

Looks out for any safety hazards, including LBP, asbestos, radon, hazardous spills and workplace safety.  Notify management immediately if safety hazards exist.

Maintains a "safety first" attitude.

Ensures all safety equipment is used consistently and appropriately.

Performs work area clean-up and safety related duties.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Organization

• Cost Consciousness - Works within app