IT Project Delivery Manager

Position Summary:

The IT Project Delivery Manager is responsible for providing strategic operational leadership for VUIT’s Project Management Office (PMO) and the delivery of a complex, multi‑year IT project portfolio. This role is accountable for the performance, development, and alignment of project management staff and for ensuring that project delivery practices scale effectively across multiple domains and institutional priorities. This position has broad authority over portfolio planning, resource allocation, governance, and escalation management. While the primary accountability of this role is achieved through the leadership and coordination of others, the position may personally manage select projects as needed, typically when initiatives are high‑risk, highly visible, or institutionally critical. The role translates established institutional and IT strategies into sustainable execution models, delivery standards, and operational practices that ensure reliable, consistent outcomes.

About the Team:

Vanderbilt University Information Technology is a human-centric organization that advances our university by delivering innovative solutions and frictionless experiences through collaboration.

Digital Strategies and Transformation serves as the university’s digital vanguards, spearheading campus-wide IT initiatives, propelling the institution into the future, and coordinating innovation across campus to bring ideas to life through planning, execution, and strategic alignment between the business of Vanderbilt University, academia, research, and trending technologies.

Key Functions and Expected Performance:

Portfolio Management and Leadership

• Manage VUIT's project portfolio, prioritizing projects in alignment with strategic goals and resource availability.

• Oversee the execution of moderate to large-scale projects as needed, ensuring successful project delivery.

• Strategically deploys staff resources to ensure alignment with organizational goals and objectives.

• Empowers employees to take ownership of their roles and goals while fostering a culture of accountability.

• Actively shapes and upholds a workplace culture consistent with VU and VUIT’s values, emphasizing the university’s mission, vision, guiding principles, and values.

• Cultivates a spirit of teamwork and unity, encouraging open dialogue and conflict resolution.

• Promotes appreciation for diversity, ensuring a cohesive and supportive team environment where employees work effectively together towards shared success.

Team Management

• Lead and supervise a team of project managers, including recruitment, training, and performance management.

• Develop and implement strategic plans, objectives, and initiatives to meet organizational goals.

• Allocate financial and human resources efficiently and effectively to support operational activities.

• Monitor and evaluate team performance, providing feedback and coaching to enhance individual and collective capabilities.

• Foster a positive work environment by promoting collaboration, communication, and employee engagement.

• Ensure compliance with Vanderbilt policies, procedures, and regulatory requirements.

• Collaborate with other departments or stakeholders to achieve cross-functional objectives and resolve issues effectively.

• Analyze data and metrics to identify opportunities for process improvement and operational optimization. 

• Actively shapes and upholds a workplace culture consistent with VU and VUIT’s values, emphasizing the university’s mission, vision, guiding principles, and values.

Governance and Issue Resolution

• Coordinate governance of project management activities, ensuring adherence to project management standards and processes.

• Address escalated project issues and conflicts, working collaboratively with project managers and stakeholders to find effective solutions.

• Proactively identify and mitigate project risks, minimizing potential disruptions and ensuring project success.

Alignment with Organizational Strategies