Senior Vice President, Product Owner – Mutual Fund / ETF Distribution

Senior Vice President, Product Owner – Mutual Fund / ETF Distribution

BNY offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital. With 240 years of rich history and industry firsts, BNY has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNY is all about.

Position Summary:

Seeking a self-starting individual with experience with mutual fund (MF) and ETF products and operations as well as product management. Responsible for mutual fund and ETF product support and distribution. 

In this role, you’ll make an impact in the following ways: 

Product Execution:

• ETF/MF Client service:  serve as a point of contact for 600+ investment managers (including on-site visits to Jersey City/NYC; relationship management; new product onboarding; troubleshooting; etc.)
• ETF/MF Product SME:  serve as a point of contact for BNY client facing teams (product capabilities, limitations, new products, enhancements, reporting) and client engagements covering broker dealers, Registered Investment Advisors, and investment managers
• Host and engage with mutual fund and ETF asset managers at networking events (including INSITE and Investment Manager Symposium)
• 24 Review: Provide monthly review and sign-off on revenue accounts.  Review and approve marketing communications and disclosures
• Pricing review/execution:  Perform continuous MF/ETF pricing review and execution as it relates to no transaction fee and MF operational cost reimbursements to identify revenue opportunities and negotiate with managers
• Perform continuous review of products offered on our platform, identifying gaps, trends, redundancies, and opportunities to increase preferred asset manager distribution
• Own asset manager relationships, acting as an escalation point for issues, escalations and invoicing
• Partner with Legal and Compliance on distribution strategies and contracting
• Build and champion commercial product roadmaps and initiatives
• Negotiate the implementation of current work, and make decisions to launch product in a high-quality manner
• Work across groups and pods to make recommendations that deliver maximum value to the end users as quickly as possible.

Customer Insights:

• Consistently maintain a customer mindset when supporting the products
• Provide content expertise for product expansion on BNY platforms such as Wove, including customer journey maps and end user UI design
• Maintain regular contact with asset manager users to prioritize roadmap decisions and share feedback for improvement

Product Enhancement:

• Assume full ownership of the mutual fund/ETF product backlog and near-term roadmap ensuring that it is properly refined, prioritized and groomed 
• Perform Product Owner role in Agile ceremonies including grooming, prioritizing and managing work across groups, and releases
• Develop user stories, and own the refinement process and Stakeholder Management (ongoing collaboration and updates)
• Own design decisions, perform product performance monitoring, track and analyze key product metrics

To be successful in this role, we’re seeking the following: 

• Bachelor's degree in business management or a related discipline, or equivalent work experience required
• 8-10 years of product and financial services experience and experience with mutual funds and ETFs
• Series 7 or 24 preferred
• Agile and product management experience including prioritization, user story development, etc.
• JIRA and effort management tools (TPro, Trello) proficiency

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC,