Revenue Management New Business Mailbox Associate

Location Designation: Hybrid - 3 days per week 

 

 

When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.

 

GBS

 

 

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

 

We are seeking a motivated and detail-oriented Revenue Management New Business Mailbox Associate to join our dynamic revenue management team. This role is crucial for ensuring the efficient management of our new business email communications and supporting revenue operations by maintaining organized and timely responses to inquiries and document handling.

 

Key Responsibilities:

 

• Monitor and manage the New Business Mailbox, ensuring all emails are sorted, prioritized, and directed to the appropriate departments promptly.
• Support revenue management processes by updating client accounts, processing documentation, and entering data accurately into our management systems.
• Collaborate with sales, underwriting, and billing departments to resolve issues and facilitate seamless new account setups.
• Maintain a detailed log of all correspondence and actions taken, ensuring compliance with internal policies and industry regulations.
• Provide periodic reports on mailbox activity, highlighting potential issues or opportunities for process improvement.
• Assist in the development and implementation of policies and procedures for effective email management.

 

Qualifications:

 

• Bachelor's degree in Business Administration, Finance, or related field preferred.
• 1-2 years of experience in administrative roles, ideally within the insurance, banking, or financial services sectors.
• Proficient in MS Office Suite, particularly Excel, and experience with database management.
• Strong organizational skills with the ability to handle multiple tasks and maintain attention to detail.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with CRM software is a plus.

 

This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.

 

 

#LI-KH1
#LI-HYBRID

 

 

Salary range: $42,500-$62,500 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

 

Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.

 

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.

Job Requisition ID: 90414