Senior Analyst - Billing

, Philippines

Job Family Group:

Finance

Worker Type:

Regular

Posting Start Date:

October 31, 2023

Business unit:

Finance

Experience Level:

Early Careers

Job Description:

Global Billing Operations in Finance Operations performs Bill to Cash activities supporting various Shell businesses including Retail and Commercial Fleet among others. As a global team operating out of 2 main hubs in SBO Manila and Krakow, we manage over USD100b of annual sales with over USD40b in working capital for Shell. Our process aims for flawless delivery, continuously improved cash and cost as well as customer experience. The (Senior) Retailer Billing Analyst is expected to have the relevant technical competencies to effectively support the process in ensuring accurate and timely billing, payments and collections for Retailers, as well as identify continuous improvement in operations through metrics performance. Part of the role will also manage complex issue resolution and can be the first point of contact to troubleshoot technical issues within the team, before it goes to the Specialist.

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Accountabilities:

• Ensure complete set of data are being interfaced daily from POS to GSAP via the Middleware. 
• Ensure accurate and timely posting of manual billing requests from valid requestors/approvers.
• Ensure items due for collection are included in the Direct Debit/Credit runs for the day.
• Ensure that Direct Debit/Credit runs are accepted and processed by the bank on time.
• Perform control checks and is able to institute control measures within the process to ensure risks are mitigated.
• Investigate and handle resolution of disputes and complex issues.
• Manage accurate reporting of KPI results on a daily and monthly basis.
• Strongly collaborate with Retail Business partners (FiB, Credit, OtD, OtC, Cards Accounting etc.)

Requirements

• Finance related bachelor’s degree (e.g., Accountancy, Financial Management, Economics)
• Certified Public Accountant is an advantage
• Strong customer focus and stakeholder management
• Knowledgeable in SAP, any accounting software and Microsoft Office Applications is a plus
• Good command in English both oral and written
• Willing to work on either day/mid/night shift schedule

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.