PGIM Fixed Income - Director, Insurance Client Management (Hybrid, Newark/NJ)

Job Classification:

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!  

If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do

We are looking for a motivated and bright individual like you to fulfill a unique opportunity within our dynamic environment. We are looking to showcase your success through initiative, ownership, analysis, communication, and teamwork. Your curiosity about emerging trends and practices will stimulate brainstorming discussions with a group of like-minded professionals. This is a terrific opportunity to make a big impact in our organization, so if this sounds exciting then PGIM Fixed Income might be the place for you.

PGIM Fixed Income has had tremendous success in growing the third-party insurance business, and we are now seeking to recruit an experienced professional with strong client relationship management and service skills, fixed income market knowledge, and experience with insurance asset management to serve as Director, Insurance Client Management on our Insurance Client Advisory Team, based in our Newark, NJ office to service North American insurance clients. Through direct in-person client meetings, phone and email contact, and leveraging the broad resources of the firm, the insurance client manager will be responsible for maintaining and nurturing these relationships. The goals of the role are to retain client assets, strategically identify cross–selling opportunities to grow client assets, and to ensure the highest level of client satisfaction such that clients would recommend the firm to others. The successful candidate will be able to appropriately balance the delicate task of being a strong advocate on behalf of the client while ensuring that the firm’s interests are also met.

What you can expect

The position has three key areas of focus:

• Relationship Management

  • Serve as Lead or Secondary Relationship Manager for insurance clients with minimal direction subsequent to a reasonable transition period

  • Proactively manage and develop relationships with clients with the primary goal of client retention, overseeing all aspects of day-to-day servicing of these critical relationships

  • Understand and be able to drive conversations internally and with clients’ senior investment staff on insurance asset management including guideline sensitives, duration management, book yield optimization, gain/loss consequences, accounting & capital implications, and reinsurance structures

• Investment Support

  • Primary client contact for insurance clients for ongoing investment related activities, including ad hoc questions and access to broader platform

  • Coordinate and participate in client meetings, including portfolio reviews, Investment Committee meetings, and Strategic Client Annual Reviews (scheduling, attending, notes, follow ups)

  • Attend relevant Investment Team meetings to stay current on the firm’s macro outlook and key investment strategies and be able to speak to

• Day-to-Day Client Management

  • Lead onboarding of new clients and new accounts from existing clients

  • Coordinate with investment teams, client service and other stakeholders to ensure the client’s needs are being thoughtfully and proactively met. Manage client requests at inception and ensure they are addressed on a timely basis.

  • Strong knowledge of the investment process for product strategies across asset class coupled with the ability to speak thoughtfully about the capital markets and the impact it may have on client portfolios

  • Drive efficiency in carrying out the client service role by applying the various systems and tools available

  • Ensure that all client and contact information is captured and remains current within our CRM system.

  • Travel as needed to client locations for portfolio or relationship reviews or entertainment events