Know Your Customer Relationship Officer - Senior Associate

Join the Commercial & Investment Banking Know Your Customer Organization, your trusted partner in seamlessly fulfilling Anti-Money Laundering (AML)/KYC requirements while supporting exceptional client coverage!

As a Know Your Customer (KYC) Relationship Officer, you will collaborate with Bankers and AML/KYC Operations to ensure that all client KYC records comply with regulatory standards. You will be responsible for ensuring the high-quality and timely completion of all client-level due diligence requirements at both the inception and renewal of client relationships. The Wholesale KYC Organization is seeking a dedicated professional for this role. Please note that the final officer title and job grade will be determined by the firm and discussed at the time of the offer, and it may differ from what is listed in the requisition based on the candidate's experience level.

Job Responsibilities:

• Manage client and partner expectations and understanding in a consultative way 
• Exhibit ownership of KYC/AML experience and client experience
• Ensure KYC/AML deliverables are met and hold internal partners accountable 
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
• Manage operational risk effectively through diligent awareness of risks in our processes 
• Escalate appropriate risk items and drive issues to closure 
• Manage client risk effectively by supporting the banker in client selection process 
• Independently manage renewal cycle of DDFs with Relationship Management Partnership 
• Accountable for timely portfolio management while maintaining quality expectations

Required Qualifications, Capabilities, and Skills:

• Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
• Strong verbal and written communication skills
• Excellent time management and organizational skills
• Strong analytical and problem solving skills  

Preferred Qualifications, Capabilities, and Skills:

• BA/BS degree 
• Minimum 2 years relevant experience in AML/KYC, Risk Management, Security, Law enforcement specific to fraud and illicit money movement
• Experience in financial services, if possible Corporate/Commercial Banking
• Working knowledge of risk factors that may impact specific products and industries
• Ability to multi-task effectively and leverage internal resources
• Excellent attention to detail
• Strong client focus and ability to partner with various internal groups and client coverage
• Independent, self-motivated with an ability to adapt and be flexible in a team environment
• Previous credit training or underwriting experience
• Ability to navigate complex client relationships and product usage

 

Please note this role is not eligible for employer immigration sponsorship.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit