Principal Associate, Project Manager - Product Operations: Governance & People Excellence

Principal Associate, Project Manager - Product Operations: Governance & People Excellence

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

This role is within the Finance Product & Data Solutions organization which is an exciting space within the Finance organization where we are looking to fuel the future of Finance through unified innovation and optimization for a smarter, more successful tomorrow. 

Primary Workstreams

As a Principal Associate Project Manager you will:

• Contribute to the build out and operationalization of a comprehensive AI-powered learning strategy to build and scale core competencies across multiple product disciplines and accelerate new hire onboarding. Proactively manage and maintain the learning agenda over time to ensure it is up to date and relevant as needs rapidly change over time.

• Manage top of house governance and OKR reporting activities for the Finance Product & Data Solutions organization

• Maintain the online presence for the organization & support top of house communications

• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company, owning end-to-end project lifecycles, ensuring milestones are defined with alignment, and met.

• Forge relationships with key stakeholders to ensure delivery of commitments

• Identify ways to improve and streamline business process
   

Role Overview & Core Expectations

The Principal Associate Project Manager will bring a proven track record of project management and the organizational agility to adapt to changing demands. This role requires a professional with a consulting mindset, strong attention to detail, and the ability to quickly establish structure to manage complex work. Exceptional communication and partnership skills are essential to manage, inform, and influence outcomes across all levels of the organization.

Key Responsibilities

Project End-to-End Execution

• Structure & Delivery: Quickly put structure in place to plan, manage, and execute cross-functional project plans from initial feasibility through implementation.

• Outcome Management: Ensure project plans deliver on intent, maintaining strict alignment with defined scope, timelines, and budgets.

• Documentation & Governance: Maintain flawless project documentation and host regular alignment meetings to track progress, assign critical action items, and report status to stakeholders.
   

Risk Mitigation & Problem Solving

• Impact Management: Proactively identify project risks and manage complex upstream/downstream impacts across the organization.

• Adaptive Problem Solving: Leverage strong analytical skills to mitigate roadblocks, navigate changing demands, and escalate issues when necessary.
   

Stakeholder Partnership & Collaboration

• Consulting & Influence: Act as a strategic and tactical thought partner, using strong consulting skills to inform and influence outcomes across all organizational levels.

• Cross-Functional Alignment: Foster a positive, collaborative "One Team" culture to align diverse stakeholder groups and drive successful project delivery.

The person will:

• Demonstrate strong attention to detail

• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

• Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

Basic Qualifications:

• Bachelor’s Degree or Military experience
• At least 4 Years Project Management experience

Preferred Qualifications:

• Master's or MBA degre