Administrative Supervisor – Internal Medicine-Pediatrics & Immediate Care Clinic, Santa Monica
UCLA HealthAbout the role
General Information
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Work Location: Santa Monica, USA Onsite or Remote Fully On-Site Work Schedule Wednesday: 12:30p-9:30p; Thursday & Friday: 8:30a-9:30p; Every other Weekend & Holidays: 8:30a-5p Posted Date 08/19/2024 Salary Range: $30.56 - 60.82 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 18609Primary Duties and Responsibilities
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In this role, you will act as the Team Leader in the Internal Medicine, Pediatrics and Immediate Care Clinic in Santa Monica. You will coordinate the activities of all staff supporting the area and interact with faculty and residents to maximize patient care, resident education and patient satisfaction. In addition, you will perform the full range of administrative and support functions to include assisting in coordinating patient flow through the clinic, from registration to discharge and work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
Salary Range: $30.56 - $60.82/hourly
Job Qualifications
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· Knowledge of medical terminology.· Working knowledge of medical insurance plans and types of coverage provided.
· Ability to maintain Charge Worklist in CareConnect.
· Ability to maintain Charge Document Reconciliation Process.· Ability to work effectively with patients, physicians and staff in a diplomatic and professional manner in order to maximize suite operations.· Skill in prioritizing assignments and managing multiple tasks.
· Ability to work effectively as a member of a team in order to provide effective patient care.
· Working knowledge of EPIC systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.
· Team Building Skills to include prior supervisory experience.
· Skill in monitoring complex clinician appointment schedules.
· Ability to elicit salient clinical information such as presenting complaints from patients and referring professionals, and make appropriate assignments based on established guidelines.
· Skill in listening perceptively, conve
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