Warehouse Supervisor (Inventory)

Department: Warehouse

Employment Type: Permanent - Full Time

Location: Richmond

Reporting To: Brian Wright

Compensation: $64,000 - $80,000 / year

Description

Hi there, we’re Article. 👋 Since 2013, we've been creating remarkably better furniture experiences one sofa at a time. As a Warehouse Supervisor - Inventory, Returns, Training, and Quality Management, you will oversee inventory management, returns processes, staff training, and quality management within the warehouse. You’ll ensure efficient and accurate inventory handling, optimize the back-to-stock process, manage quarantine/quality improvement inventory, and develop team members through structured training programs. The Supervisor will act as a subject matter expert in these areas and collaborate with other operational leaders to drive continuous improvement.
Why We Need You:
Article’s Warehouse department receives all our boxed furniture, inspects and adds the inventory to our system, then stores all our boxed furniture which is then loaded into delivery trucks -  they ensure the right products are going to the right customers.

Why Article?
As Warehouse Supervisor you will have a high level of autonomy, we call it having an Ownership Mindset, where you’re trusted to solve problems to ensure a safe and great working environment for your team while putting the customer at the heart of how we work - Customer Obsession. 
Schedule: Monday - Friday working in our Richmond Warehouse
Location:  1660 Ashton Park Dr, Colonial Heights, Virginia, 23834

We walk the walk when it comes to Win Together, your teammates and managers have your back and create a safe workplace of respect, fairness, and fun. 

What You’ll Do:

• Following safe work procedures and ensuring the team works safely at all times
• Setting expectations and providing support to the warehouse team and ensuring compliance with Article policies and regulations
• Hiring, training, coaching, and developing the Warehouse Associates and Leads
• Determining staffing levels and assigning workload
• Identifying areas of improvement and establishing innovative or adjusting existing work procedures and practices
• Partnering with other departments to execute new initiatives and issue resolution
• Investigating, reporting, and acting on safety or customer service issues occurring in your warehouse
• Monitoring hours worked, overtime, and ensuring accurate submission of payroll
• Developing future leaders on the team to support our growth - you are always sharing your knowledge with the rest of the team
• Embodying and demonstrating Article's values and principles in all decision-making and actions
• Maintaining accurate inventory through organization and effective processes
• Working with dispatch to coordinate and communicate outbound orders to be picked and loaded
• Selecting proper container, methods of packing, cushioning and packing procedures
• Preparing shipping documents for TL, LTL, and FedEx shipments
• Maintaining good housekeeping in work areas
• Working alongside your team to unload trucks, process returns, pick orders, and get the job done

Who You Are:

• Proven work experience as a warehouse people leader who prioritizes safety
• A team player who is willing to pitch in and help get the job done
• Resourceful, flexible, and enjoys working in a dynamic environment
• Proven ability to direct and coordinate operations
• Ability to work independently and have an ownership mindset
• Strong computer skills including warehouse software packages and MS/Google suite proficiency
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Able to input, retrieve, and analyze data
• Able to lift/maneuver up to 100 lbs. of merchandise by yourself
• Able to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipment
• A degree in logistics, supply chain management, or business is an asset but not required
• Legally able to work in the US
• Completion of:
  • Pre-employment Drug & Alcohol test
  • Criminal background check
• Article participates in E-Verify

Perks & Benefits:

The fine print:

• Benefits-eligible 
  • Medical, Dental, & Vision
  • Life Insurance
  • Disability insurance 
• Vacation, Holidays & Sick/Wellness Days 
  • 48 hours Sick/wellness (6 days, accru