Sector Tech: Digital Grid - Operational Technology Services Lead - Senior Manager - US Consulting

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Sector Technology – Digital Grid – Operational Technology Services Lead – Senior Manager

 

We help our clients transform. Together we are changing the way they interact with their Customers, Employees and Partners alike. We are modernizing their applications, creating new ones and driving business efficiency across their ever-changing platform and channel infrastructures. Everything we do centers around this simple story.

 

The opportunity
 

As the Operational Technology Services Lead, you’ll be part of our Digital Grid team.  The Digital Grid team is focused on delivering technology-based consulting services and managed services to Power & Utilities clients who are implementing operational technology programs, capabilities, and systems (AMI, ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS) resulting in increased value and efficiency.  

 

Here, you’ll build and lead our Operational Technology (OT) Services offering.  The OT Services group is focused on providing utilities application implementation/deployment services that complement the product vendor services and traditional SI service offerings.  Specific OT Services offerings including product configuration, patching, modelling, testing and application management associated with OT platforms including ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS, and major OT software providers including Aspen Tech, GE, Schnieder, Hitachi, and others.  

 

This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

 

We are looking for Operational Technology leaders who will collaborate with clients to transform their power and utilities business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing utility systems, processes, and products to enhance business and grid modernization platforms and services to support high performance in a rapidly changing and competitive energy environment. 

 

This is an exciting opportunity to help our power and utilities clients ensure their utilization of power grids is safe, green and more resilient.

As a Senior Manager in Technology Transformation Program Delivery, you will be at the forefront of driving change and innovation within our organization. Your role will involve building and managing the delivery of technology transformation projects and programs to align with organizational strategy and achieve desired outcomes. You will provide assurance to leadership by managing timelines, costs, and quality, leading both technical and non-technical project teams in the development and implementation of technology solutions and/or infrastructure. This is an opportunity to shape the future of technology within our organization and make a significant impact.

 

Your key responsibilities
As the Operational Technology Services Lead, you will build and lead our Operational Technology (OT) Services offering.  As a leader in Technology Transformation Program Delivery, you will be responsible for the effective management and delivery of complex processes, solutions, and/or projects, maintaining focus on quality and risk management. You will navigate operational and organizational dynamics, ensuring the achievement of performance objectives. This role involves:

• Design the OT Services organization structure, staffing mix, and staffing levels
• Define OT Services internal process for resource management, engagement management, and business development
• Oversee OT Services recruiting and training
• Develop the OT Services solution offerings
• Provide executive oversight for multiple OT Services engagement teams
• Serve as the client’s leadership point of contact for active engagements
• Create and maintain client relationships focused on delivery excellence and business development
• Lead OT Services business development by identifying opportunities and overseeing t