Manager, Training & Development

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

In this individual contributor leadership role, you will coordinate and deliver training for operations personnel in a 24/7/365 critical facility environment.  This includes being an ambassador for Equinix culture and values: Serve Others; Open your mind; Open your heart; Keep your promises; Be an energy supplier; Find a better way; Keep growing; Put we before me, and Speak up, Step up. 

 

Responsibilities 

• Develop and facilitate training for Equinix Customer Operations and Critical Facilities professionals 

• Coordinate and deliver training to Operations personnel in onsite and virtual settings

• Work with cross-functional stakeholders to ensure alignment on content creation 

• Technical content creation including training videos, documentation 

Qualifications

• Experience mentoring and training skilled professionals in a 24/7/365 critical facility environment 

• Extensive knowledge in network and equipment platforms, systems, and circuits 

• Extensive knowledge of MEP systems used throughout a data center environment.

• Focus on training based on standard operating procedures.

• Strong technical troubleshooting skills 

• Ability to translate technical information into content that can be understood at many different levels

• Previous experience in a Data Center or Critical facility environment

• Passion for developing technical and interpersonal skills of team members 

• Understanding of adult/professional learning theory 

• Proficiency in Power App is a plus

• Strong communication and facilitation skills 

• Demonstrated ability

• Bachelors preferred

The targeted pay range for this position in the following location is / locations are:

United States - DC10 Washington DC : 114,000 - 170,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pa