About the Team

The In-Store (SevenRooms) Sales Development Team is the engine behind our pipeline generation, connecting with hospitality operators to introduce them to our platform. We partner closely with our Sales team to ensure a seamless handoff of qualified opportunities and drive top-of-funnel success. As a rapidly growing team, we’re focused on building scalable processes, developing top talent, and making meaningful connections with prospects every day.

About the Role

As an Associate Manager for North America, you’ll lead a team of Sales Development Representatives responsible for outbound prospecting and pipeline creation. You’ll coach and develop the team, implement strategies to improve performance, and collaborate with Sales leadership to drive revenue growth. This is a high-impact role for someone who is passionate about people leadership, performance optimization, and creating a winning team culture.

You’re excited about this opportunity because you will…

• Team Management. Hire, onboard, and coach Sales Development Representatives to exceed team goals and develop their careers. Create a high-performance, collaborative team culture.
• Lead Generation. Drive outbound prospecting efforts across phone, email, and social channels to consistently meet pipeline creation and meeting quota targets.
• Client Outreach. Support the team in identifying and engaging hospitality operators, ensuring thoughtful, personalized follow-ups to build strong early relationships.
• Performance Tracking. Monitor team performance through KPIs and dashboards. Deliver regular reporting and insights to leadership to inform sales strategy.
• Cross-Functional Collaboration. Partner closely with Sales Leaders and Account Executives to align efforts and optimize lead-to-opportunity conversion.
• Workflow Optimization. Use platforms like Outreach.io and Salesforce to streamline workflows, improve data accuracy, and scale outbound prospecting processes.

We’re excited about you because…

• You have 2+ years of experience leading SDR teams, ideally within a SaaS or recurring revenue environment
• You’re a charismatic, high-energy leader who knows how to motivate and develop early-career sales talent
• You’re passionate about coaching—onboarding, training, and mentoring are your strengths
• You’re a strong communicator who can guide your team through change and keep morale high
• You’re data-driven and comfortable using metrics to uncover insights and improve team performance
• You’re proactive, collaborative, and eager to build a world-class Sales Development team
• You’re experienced with tools like Outreach.io, ZoomInfo, Cognism, Gong, and Salesforce

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.<