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Dental Coordinator
Equitas HealthUnited Statesfull_timeVerifiedPosted 22 May 2025
💰 $51,060/yr($40,860/yr – $51,060/yr)
About the role
POSITION SUMMARY:
The Dental Coordinator serves as an advocate and educator in creating treatment plans for dental care. The role is essential in securing treatment plans and coordination of financial resources and/or insurance requirements and billing practices. Additionally, this role includes the greeting of patients, scheduling appointments, answering phones, and other reception/front desk duties, as required. The Dental Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience. Hourly Rate: $20.43hr -$25.53hr MAJOR AREAS OF RESPONSIBILITIES:
The Dental Coordinator serves as an advocate and educator in creating treatment plans for dental care. The role is essential in securing treatment plans and coordination of financial resources and/or insurance requirements and billing practices. Additionally, this role includes the greeting of patients, scheduling appointments, answering phones, and other reception/front desk duties, as required. The Dental Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience. Hourly Rate: $20.43hr -$25.53hr MAJOR AREAS OF RESPONSIBILITIES:
- Conduct interview to understand the patient’s oral health history, concerns, and objectives
- Conduct all prior authorizations across any designated clinics
- Explain the treatment plan, address patient concerns and answer any questions
- Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
- Build trust, and understand the patient’s objectives
- Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented in coordination with the medical center financial counselors.
- Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
- Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
- Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
- Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
- Greet and check patients in and out before and after treatment.
- Answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
- Perform general office duties and other duties as required.
- Update patient information on an as-needed basis.
- Verify patient appointments via phone two days before the appointment, and updating the patients’ record or the status of the phone call.
- Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.
- Manage tasks assigned by members of the Dental team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.
- Manage any Medical records that come in via fax or mail, by organizing and distributing to a member of the Medical team.
- Call “no show” appointments within one day of the time of the “no show” appointment.
- Assist in planning, managing and coordinating patient flow in clinic areas, and day-to-day operations of the clinic to ensure high quality service provision.
- Prepare and maintain health services patient/client records in compliance with HIPAA government regulations and in accordance with Equitas Health provider standards to ensure efficient services.
- Comply with the Equitas Health Healthcare Corporate Compliance Standards of Conduct and related policies and procedures.
- Contribute to a positive work environment by demonstrating unconditional positive regard to all Equitas Health employees, interns, etc. with an understanding, awareness, and respect for diversity.
- Demonstrate unconditional positive regard to clients and conduct all aspects of job responsibilities with a focus on exceptional customer service.
- Continuously grow and develop Cultural Competency, exhibiting an understanding, awareness, and respect for diversity.
- Perform other duties as assigned.
- High school diploma is required.
- 2 or more years of front office dental experience requ
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