Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a office regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

You will be part of the Office of the CTO. As a Business Technology Manager you can be based in Pittsburgh PA, Strongsville OH, Birmingham AL, Phoenix AZ or Dallas TX.

As a Business Technology Manager Sr. on the Enterprise Architect team, your people focused leadership and management experience will bring value to the talent and strategy priorities of the team. You will be responsible for managing the team's overall work to ensure they work efficiently together within and across departments in a streamlined way.

Key Responsibilities:

Strategic Planning & Architecture:
• Develop and maintain enterprise architecture models that align with business objectives.
• Create IT roadmaps and strategies for digital transformation and modernization.
• Evaluate emerging technologies and recommend adoption strategies.

Technology Management:
• Oversee the integration of IT systems across departments.
• Ensure interoperability and scalability of technology platforms.
• Monitor system performance and implement improvements.
• Governance & Compliance:
• Establish and enforce IT standards, policies, and procedures.
• Ensure compliance with industry regulations and cybersecurity protocols.
• Lead risk assessments and mitigation planning.

Collaboration & Leadership:
• Work closely with business leaders, IT teams, and stakeholders to align technology initiatives.
• Lead cross-functional teams in the execution of enterprise-wide projects.
• Provide mentorship and guidance to technical staff.

Project Oversight:
• Prepare proposals and estimates for IT projects.
• Monitor project progress, budgets, and timelines.
• Apply corrective actions when projects deviate from plans.

Preferred Skills:
• Experience with DevOps, Agile methodologies, and digital transformation.
• Familiarity with enterprise tools like Salesforce, SAP, Oracle, and ServiceNow.
• Knowledge of cybersecurity standards (e.g., FISMA, FedRamp).
• Communication, Relationship Building, Collaboration, Influencing

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides solutions for IT and business management on applying technology to strategic business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet complex business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Manages the consulting services and communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Manages the analysis & elicitation of complex client requirements, and the transformation of requirements into functional/non-functional requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to