EMC Business Service Line Leader, Central/West

EMC Business Service Line Leader - Central/West 

Intertek, a leading provider of quality and safety solutions to many of the top recognized brands and companies is actively seeking an EMC Business Service Line Leader - Central/West to join our Electrical team in Menlo Park, CA.

Intertek's Electrical business line applies more than 100 years of product testing expertise to quickly and efficiently help clients meet safety, performance, environmental and quality requirements for every market. Spanning a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Intertek's global network of laboratories employ world-class experts in their fields who deliver quality, accurate testing and certification that continually exceeds our clients' expectations and helps to clear a path for their product's success. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. 

We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Intertek is continually innovating and evolving to reduce risk for consumers, brands, and organizations in every sector around the world. Our purpose: Bringing quality, safety, and sustainability to life.

What are we looking for? 

The EMC Business Service Line Leader - Central/West position will be responsible for driving growth and enhancing the profitability of Intertek's EMC services in the US. This role involves working closely with the sales team to identify new clients, expand existing client relationships, support sales in project scoping, assist operations in quoting, and train the North American sales team on positioning our EMC services effectively.

Salary & Benefits Information

The base wage or salary range for this position is $200K - $250K. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.  In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid holidays. When working with Intertek, you can expect a benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

Key Responsibilities: 

Business Development

• Collaborate with the sales team to identify and target potential new clients for EMC services.
• Develop strategies to expand the spend of current clients by identifying additional service opportunities.
• Establish and maintain strong relationships with key clients to understand their needs and ensure customer satisfaction.
• Work with operations to keep them up to date and industry trends to support new capex requests.

Sales Support

• Assist the sales team in scoping projects to ensure accurate understanding of client requirements and expectations.
• Provide technical input during the sales process to develop compelling proposals.
• Work with operations to develop accurate and competitive quotes for EMC testing services.

Training and Development

• Develop and deliver training programs for the North American sales team on EMC services, market positioning, and client benefits working with Intertek.
• Equip the sales team with the knowledge and tools needed to effectively sell EMC services and differentiate Intertek from competitors.
• Continuously update training materials to reflect the latest industry trends and service enhancements.

Strategy and Planning

• Develop and implement business plans to achieve growth targets for the EMC service line.
• Analyze market trends, client needs, and competitive landscape to inform strategic decisions.
• Monitor and report on key performance metrics (new customers, quotes, orders and revenue), adjusting strategies as necessary to meet objectives.
• Support Marketing in client facing materials like educational fact sheet, whitepapers, webinars, etc. 

Collaboration and Communication

• Act as a liaison between sales and operations, to ensure seamless service delivery and client satisfaction.
• Communicate effectively with all stakeholders to ensure alignment and clarity on goals and expectations.
• Provide regular up