Hualalai Villas & Homes - Residential Services Coordinator - Full Time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

RESIDENTIAL SERVICES COORDINATOR 

The Four Seasons Resort Hualalai is looking for a Residential Services Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Residential Services Coordinators have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

 

WHAT YOU’LL DO 

• Coordinate and schedule all homeowner monthly and quarterly packages with vendors. Services not limited to: housekeeping, window washing, extermination, and air conditioning maintenance. 

• Coordinate and schedule all daily maintenance services for the homeowners. Services not limited to: housekeeping, window washing, extermination, and air conditioning. 

• Coordinate, schedule and maintain all the Residential Facilities Housekeeping Departments bookings. 

• Work closely with the Property Service Managers and the Concierge to coordinate and schedule all additional maintenance services for the residences on the resort. 

• Work closely with other departments that provide services for the residents. 

• Provide daily updates to the Residential Database for the Property Service Managers and prepare all follow-up correspondence relating to warranty work orders with HDC and other facility-related issues. 

• Provide administrative support to the department by: 

• Verify access authorization, coordinate and document access for all residential units. 

• Coordinate and document all residential deliveries. 

• Generate daily reports as required; in-house owners, in-house guests, transports and to do lists. 

• Work closely with other Administrative staff and provide relief support when necessary. 

• Complete special projects, as requested from time to time. 

• Maintain filing system for all owners and properties. 

• And more ! 

 

WHAT TO BRING 

• Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center. 

• Successful candidate must possess legal work authorization in United States 

• Must provide a Driver’s Abstract 

• Physically able to lift 20-60 pounds, squat, bend frequently" 

• Ability to accurately read and work with computer systems. 

• Strong Customer Service skills   

• Weekend & Holiday availability required   

 

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

• Hourly Rate: $2