Claims Intern - Data & Reporting

The Claims Intern provides support to Claims Leadership on reporting project work as assigned. This is an internship position with the intent of exposing the employee to claims data, business intelligence reporting, data from internal and external sources in developing their skill set through experiential learning.
Salary Grade (6)  18.78 - 23.47 - 28.16

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Performs research on data reporting and analysis to identify trends, opportunities and strategic direction of current Vendor Programs.

Shadows Claims Leadership to develop an understanding of Claims data from internal and external sources along with understanding what occurs on the different claim processes.

Review and analyze workflows throughout the Claims department to identify potential improvement utilizing the DMAIC or similar process improvement models. 

Completes project work as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibility.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The ideal candidate for this position will have skills in aspects of data analytics (Prescriptive, Diagnostic, Descriptive, and Predictive), including mining, generation, and visualization.  Additionally, this person should be committed to transforming data into readable, goal-oriented reports that drive innovation and growth. The final candidate should possess the ability to develop, implement, and maintain leading-edge analytics systems, identifying trends and opportunities, for improvement through analysis of complex datasets. The ability to evaluate internal systems for efficiency, problems, and inaccuracies.  The ability to work directly with Sr. Leadership and department Managers.

EDUCATION AND EXPERIENCE

Analytical skills required to complete and analyze data into meaningful conclusions

Strong attention to detail and the unbiased ability to interpret various sets of data

Ability to collect and interpreting data

Interpersonal Skills

Enrolled in an undergraduate degree program in Actuarial Science, Data Analytics, Mathematics or related field of study

Intermediate computer skills including familiarity with spreadsheets and databases

Exposure to a statistical programming language such as R, Python, and/or SAS is a plus

Strong Communication Skills

Interpersonal Skills

LANGUAGE SKILLS

Able to effectively communicate with various audiences, including Claims, actuaries, product analysts, underwriters, IT staff, and management.

MATHEMATICAL SKILLS

Advanced skills are required including coursework in calculus, linear algebra and probability/statistics.

REASONING ABILITY

Ability to understand data, mathematics, actuarial concepts and apply logic to solve complex problems.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to sit at a workstation to perform various PC and/or terminal functions. 

WORK ENVIRONMENT

Individuals in this position need to work both independently and with others.  Attention to detail is critical.  Most projects require adherence to strict timelines.