Senior Director, People and Culture Services

Senior Director, People and Culture Services for a 100+ employee (and growing) remote education non-profit providing professional learning to K-12 educators nationally
Type of Vacancy: Salaried, full-timeStart date: June 2024Location: Remote/home office anywhere in the continental United StatesReport to: Chief People & Culture OfficerSupervises: People and Culture Shared Services Team (i.e., Senior Manager, People Operations, and Manager, Employee Experience)Compensation: The full salary range for this position is $125,000 - $189,074 annually. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates that possess additional qualifications (i.e., desired qualifications). Teaching Lab will generally cap salaries for new employees at 105% of the midpoint to allow for continued growth in the role over time.
Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We pursue equity as both a means and an end and enthusiastically welcome candidates of all backgrounds to apply for this role.
WHO WE ARETeaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.
SUMMARY OF POSITIONAs a senior leader on the People & Culture team, the Senior Director, People and Culture Services develops, and leads the execution of the People and Culture strategy for Shared Services in support of Teaching Lab’s broader People and Culture Mission and Vision.  The role manages processes, projects, or initiatives at an operational and strategic level.  Specifically, the Senior Director, People and Culture Services is responsible for managing the day-to-day operations of People and Culture Shared Services, and leading the Shared Services team to achieve annual and long-range strategic goals.  Additionally, this role directly supports, leads or provides oversight for culture and racial justice initiatives, and employee engagement programs.

DUTIES AND RESPONSIBILITIES

• Primary responsibilities for the Senior Director, People and Culture Services include:
• Support the Chief People & Culture Officer with executing the vision and direction for Teaching Lab’s People and Culture Division 
• Demonstrate operational and strategic leadership to ensure alignment of People and Culture Shared Services practices
• Develop and delivers integrated People and Culture Shared Services solutions using people-centric approaches
• Serve as a thought partner to support operational and strategic excellence across the People and Culture division
• Serve in the rotation for the weekly People and Culture office hour
• In consultation with the Chief People & Culture Officer, use good judgment, that is aligned with Teaching Lab’s policies and practices, and employment law to provide support to Home Managers for employee related conduct and/or performance concerns 
• In consultation with the Chief People & Culture Officer, use good judgment, that is aligned with Teaching Lab’s policies and practices, and employment law to provide support to employees for work conditions and safety concerns, and accommodations
• Review day-to-day People and Culture Shared Services processes, and makes recommendations for improvements as well as service changes/enhancements
• Ensure management and oversight of the Standard Operating Procedures (SOP) for the People and Culture division 
• Ensure high quality service delivery for the below People and Culture Shared Services areas: People Administration & Operations (includes workplace compliance, HR systems, data entry, auditing, and reporting); People and Culture Feedback & Communication Avenues; People and Culture Shared Services Programs; Employee Engagement; Onboarding & Orientation; Total Rewards; Leave; Workers’ Compensation; Offboarding
• Support the Chief People & Culture Officer with culture and/or racial justice strategy initiatives
• Participate in the Racial Equity Coalition by leading the Workplace Eq