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Food Service Worker

Trinity Health
Grand Rapids, United Statespart_timeVerifiedPosted 21 Aug 2025

About the role

Employment Type:

Part time

Shift:

Evening Shift

Description:

Food Service Worker G0523 

  • Processes room service orders in an accurate and professional, courteous manner. Processes guest trays within same delivery standard and follow accurate gift card /charge handling procedures. 

  • Interacts with patients and family members by taking orders via phone and inputting menu selections into the computer. 

  • Processes room service orders in an accurate, professional and courteous manner. Processes guest trays within same delivery standard and follow accurate gift card /charge handling procedures. 

  • Communicates and collaborates with patients, families, dietitians, Nursing and management regarding dietary needs/activities. Promotes positive customer service relations between Nutrition Services and Nursing units, patients, families, and all other people they encounter. 

  • Processes paperwork from printer, fax machine and POS system efficiently and accurately. Completes all paperwork daily, including tallies, floor stock sheets and late items. 

  • Assist with delivery and pick-up of trays from patients. Delivers snacks, and floor stock as appropriate. 

  • Rotates floor stock in pantries and refrigerators appropriately. Keeps pantries organized and at established par levels. 

  • Maintains knowledge of profession, safe food handling and sanitation. 

  • Communicates with staff, patients, management and other customers regarding food purchases/quality and equipment. 

  • Operates cash register system for transactions and information into the register system. 

  • Receives payment by cash, credit/debit card, voucher, ID badge or gift card. Maintains cash drawer within established $5.00 accuracy policy. 

  • Sorts, counts and wraps currency and coins. 

  • Establishes or identifies prices of goods. Issues receipts, refunds, credits or change due to customers. Cleans, sanitizes, organizes, stocks and removes trash. 

  • Operates, breaks down, assembles, cleans and refills beverage units. 

  • Follows sanitation and safety guidelines as determined by departmental policies and procedures, and food safety regulations. 

  • Assists customers with questions, finding items or functions they might need help with. 

  • Maintains clean and orderly checkout areas. 

  • Resolving customer complaints. 

  • Communicates with cooks, supervisor and other staff regarding food quality, product availability and equipment. 

  • Assembles trays and/or serves food according to serving portion/guidelines and ensures that the quality of food meets or exceeds 

  • Reads production tally and organizes workload to have food items prepared by the specified deadlines in sufficient quantity. 

  • Utilizes resources to reduce or eliminate waste. 

  • Maintains equipment and work area by cleaning, organizing and sanitizing throughout the shift using proper cleaning and sanitizing methods. 

  • Responsi

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Company

Trinity Health

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