Supervisor-Substation Operations

Role and Scope of Position:
Provides leadership for the construction, maintenance, and repair of substation equipment. Analyzes historical inspection, maintenance, test and operational data to establish appropriate maintenance requirements for equipment. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Position can be based out Hartford or Berlin CT.

Essential Functions: 

• Supervises crews in construction and maintenance activities for T&D substations.
• Coordinates maintenance and construction of assigned assets by making arrangements for staffing, materials and equipment with other sections such as Maintenance, Field Communications/Engineering, Control Centers and contractors according to prescribed schedules and methods
• Responsible for the reliability and condition of substation assets
• Analysis of maintenance data and its accurate input directly into company database
• Sets clear expectations and provides ongoing feedback to employees regarding their performance.  Effectively addresses performance issues.  Conducts comprehensive performance reviews (per applicable bargaining unit contract). 
• Responsible for the proper application of local union contracts and agreements.  Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance.  Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude.  Seeks to quickly resolve customer issues by collaborating with employees and other departments.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Thorough knowledge of applicable work practices and procedures and safety requirements.
• Detailed knowledge of power system maintenance and operation.

Education:       

• Bachelor’s Degree or the equivalent related experience is required.

Experience:

• Supervisor:  At least Five (5) years of experience is required
  • Experience in the operation and maintenance of substation facilities is preferred
  • Previous supervisory experience is preferred

Licenses & Certifications:  

• Must hold a valid motor vehicle operator’s license; valid CDL preferred

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Compensation and Benefits:

• Eversource offers a competitive total rewards program. The annual salary range for this position is $123130-$136810 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.  

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Communicate priorities and goals (company, department, team)
• Show how employee’s work fits in
• Provide business updates, news
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty/integrity in communication and action
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them

Manage and Develop People

• Set realistic performance objectives and expectations
• Give ongoing, honest feedback; coach for success
• Recognize good performance
• Visit crews in the field
• Remove obstacles to day-to-day performance
• Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

• Encourage cooperation/remove obstacles between work groups/departments
• Encourage collaboration/peers helping peers

Create an Inclusive Workforce

• Ask for employee input on work process/practice improvements and before implementing change that will affect them
• Encourage ideas

Lead Change

• Deliver effective, positive communications about change to your team
• Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
• Respond positively to new demands or circumstances

Focus on the Customer

• Ensure that everyone on the team understands our customer promise and provides superior customer service
• Be a role model for th