MEDICAL ASSISTANT II

Company Description

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine. 

Job Description

JOB SUMMARY:

Under direct supervision of the on-site physician, assists in the delivery of patient care. Performs delegated medical tasks, assists physician and nursing staff with patient care and may perform clerical duties. Where electronic system is in use, this position will utilize the EMR for documentation purposes. Fulfillment of job duties requires the employee to have access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day to operations and patient flow and acts as a resource for Medical Assistant (MA) I.

ORGANIZATIONAL EXPECTATIONS:

• Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
• Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence:
• Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
• Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
• Compliance: Identifies potential areas of compliance vulnerability and risk; develops and implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future. Collaborates with other departments to direct compliance issues to appropriate existing channels for investigation and resolutions. Ensures staff receive introductory and ongoing training on a timely basis. Ensures staff comprehend and understand how the training they receive applies to their role/ unit/ department. Ensures employees are aware how to appropriately report compliance concerns without fear of retaliation. Participates in all training and education on a timely basis.
• Leadership Values - Accountability: Focuses on results and desired outcomes setting a climate of achievement. Holds others accountable for goal attainment.
• Leadership Values - Change Leadership: Accurately assesses the potential barriers and resources necessary for change. Challenges the status quo, and takes personal ownership for leading change that enhances the organization.
• Leadership Values - Coaching and Developing Others: Fosters professional and personal development. Nurtures individual strengths and abilities to develop employee skill sets.
• Leadership Values - Collaboration and Teamwork: Builds teamwork and participation. Works together to bring out the best in everyone. Provides useful, caring feedback for growth to team.
• Leadership Values - Innovation: Incorporates new methods or approaches to solving problems. Cultivates alternative viewpoints.
• Leadership Values - Inspirational Leadership: Articulates a compelling vision that promotes the goals that need to be attained and metrics for success. Builds commitment to healing ministry.
• Leadership Values - Integrity and Spirituality: Is open and honest in all interactions. Acts with moral wholeness, soundness and truthfulness.
• Leadership Values - Managing Performance Outcomes: Sets clear performance expectations and associates celebration and rewards. Builds a high-performance group with a focus on excellence and achievement orientation.
•  Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

JOB ROLE:

• The following statements are intended to describe the general nature and level o