Store Director

Store Director

 

Job Summary

Store Directors are responsible for all operational and team member aspects of the retail store. Leads
the success of a large box retail store with high product volumes and annual sales within the range of
$4mm to $10mm. Store Directors manage their stores and team members in a manner that supports
the company’s goals to meet and exceed financial and sales goals for the store. This leadership role is
passionate about driving the business along with the people and processes to effectively support a
fast-growing business.

Key Roles and Responsibilities

• Manages the profitable operation of the store with an emphasis on developing and
  maintaining a high performing team through continuous improvement of talent by recruiting,
  selecting, managing staffing levels, follow-up action plans, training, and ongoing coaching,
  performance support and development. Identifies and develops team members for future
  advancement within the At Home family.
• Ensures operational readiness at all times maintaining a neat, clean and safe store through
  team work, store planning, delegation, follow-up, managing initiatives, and staff management
  and development.
• Provides leadership and develops and maintains a highly efficient profit center, appropriately
  balanced between business objectives and effective human relations. Ensures the continued
  fiscal success of At Home, as well as the satisfaction of its customers and team members.
• Validates merchandising, freight, safety and customer standards to showcase the store
  appropriately, protect Company assets and to create an optimal shopping and team member
  experience.
• Builds and manages a lean labor model through scheduling and payroll management while
  maintaining high volume product flow and excellent customer service.
• Creates a store environment to support a positive, safe shopping and working experience for
  customers and Team Members while minimizing damages and shrink along with handling and
  resolving customer and team member issues.
• Serves as a role model and as a coach for the entire store through living the vision and values.
• Analyzes store financial and business data through the store scorecard, including sales and
  expenses, and develops and executes budgets, financial and operational plans and strategies
  to maximize sales and profits.
• Ensures compliance with Company policies and applicable laws and regulations.
• And any additional assign responsibilities.
• Open Availability.

Qualifications and Competencies

• High School Diploma or equivalent required; four-year degree preferred.
• At least 3-5 years Management/Leadership experience or equivalent At Home experience.
• At least 3-5 years’ direct responsibility of leading 10 or more people or equivalent At Home
  experience.
• At least 3-5 years’ experience direct/indirect leadership for annual revenue, operating
  budget, or profit & loss dollars of at least $5 million in a retail big box or high-volume store or
  equivalent At Home experience.
• Background Check will be completed.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to lift a minimum of 50 lbs., team lift 100 lbs.
• Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for
  the team member, the customer and the company in all situations.
• Contributes to a customer-focused environment while demonstrating excellent service
• Communicates clearly and concisely with customers, team and leadership; keeps others
  informed and takes appropriate partnerships where necessary and possesses excellent
  verbal, written and comprehension communication skills.
• Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and
  team to accomplish objectives. Timely and thorough execution.
• Ability to comprehend, train, develops, motivate and lead in a manner of fostering a work
  environment that is smart & scrappy, safe and fun.
• Flexible and creative with an ability to handle multiple tasks where priorities shift with the
  demands of the business.

 

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local