Vice President, Data Center Operational Excellence
Ares Management CorporationAbout the role
Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
About Ada Infrastructure
Ada Infrastructure is part of the digital infrastructure platform Areas Management Corporation (NYSE: ARES), a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across credit, real estate, private equity, and infrastructure asset classes.
We are a global data center business grounded in sustainability, safety, and security. With a world-class team of industry leaders and the resources of Ares Management, Ada Infrastructure is executing on our mission to lead the world in safe, sustainable digital infrastructure that drives customer success and social benefit.
Summary
The Director, Data Center Operational Excellence is responsible for defining, implementing, and continuously improving the global operating model that enables Ada's data center portfolio to operate safely, reliably, efficiently, and at scale.
This role serves as the strategic owner of operations governance, standards, processes, systems, operational readiness, and continuous improvement across the global operations organization. They will partner closely with regional operations leaders, security, engineering, delivery, product, finance, and executive leadership teams to establish the operational framework that supports long-term growth and operational excellence.
The successful candidate is a proven leader with deep experience in mission-critical operations, organizational scaling, process design, governance, operational excellence, and change management. This individual will drive consistency across regions while enabling operational flexibility needed to support local market requirements.
Key Responsibilities
Global Operations Strategy & Governance
Own and continuously evolve the global operations governance framework.
Develop the operating standards, management systems, policies, and processes that enable scalable global data center operations.
Establish and maintain global operational performance metrics, scorecards, reporting structures, and executive review processes.
Partner with regional leaders to drive alignment, standardization, and adoption of operational best practices.
Lead governance forums that support operational decision making, risk management, resource planning, and performance management.
Operations Process Ownership
Serve as executive owner for operational processes including maintenance management, incident management, change management, asset management, operational readiness, and vendor governance.
Establish global standards for SOPs, MOPs, EOPs, playbooks, escalation procedures, and operational controls.
Ensure operational processes support business growth, customer commitments, regulatory requirements, and reliability objectives.
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